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August 2024 by Robin Olson
Update 8-29-24, Jojo the Finance manager called tuesday and said he would talk to Christian and call me back today and still no call.
I'm so disappointed in the Sands Kia Finance dpt, he stated they have had high turnover in reception and have not been getting messages from the receptionist, which im not buying that excuse as I still havent heard from him so his words dont mean anything. I"m disappointed in myslef for giving them a good rating since they didnt deserve it. I will also contact the attorney general office if this is no resolved. I just left him a message so time will tell. Newest post, one month after purchasing my new car i get my first invoice and the finance rate went from 1.9 to 3.99 on my payments. I have called and left multiple messages for Christian in finance, and his voicemail has been full for days, so other Kia employees are giving him the messages with non-return calls. I called his boss Jojo today, and im still waiting to hear back from her. Very sad that they "teach you how to give them a perfect rating on the survey but dont follow through. im very disappointed with the finance dpt at Sands Kia, and hopefully, this review will get me a return call from Christian or Jojo. If not, I will pursue this and call channel 3 on your side and the better business bureau along with Kia of America. This post below was a month ago when i bought the car. Connor was great with my negotiations!! Melo helped tremendously with going over all the electronics the car offers. Both are top notch Kia stakeholders.
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August 2024 by Professor Marble
Nick in Service has been taking care of my Kia for years, and Georgian from the Sales team took care of me when I needed a new one!
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August 2024 by Doug Miller
Beau Frasher is the ONLY person to ask for at this dealership. Competent, caring and focused on the customer. My wife and I took 6 months to finally select the vehicle we wound up buying. Beau was with us every step of the way and ALWAYS made it clear we were in control. He found the vehicle we wanted and helped us get a deal we were happy with. Beau is now our car consultant and we won't bother to go anywhere else (as long as he is at this dealership).
Doug & Dana Miller - Litchfield Park, AZ.
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August 2024 by D V
Outstanding customer service, our sales representative Brett, worked tirelessly in the Arizona heat to find us our new Kia. Thank you Brett, for all your hard work.
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August 2024 by Matthew George
Absolutely love Austin and TK!! I will be recommending to everyone!! I drive past multiple dealerships to this one simply because of the service provided
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August 2024 by Julie Makowski
We worked with Connor and he could not have been more pleasant, he was not pushy and really went to work to earn our business! He is a straight shooter and a real asset to Kia. If you’re in the market for a Kia, go see Connor!
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August 2024 by Insane1124
Great service and fast thank you stephen…
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August 2024 by Paul Erickson
Jordan was a pleasure to deal with. He is a man of his word. I will come back to Sands Kia and buy another Kia from Jordan.
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August 2024 by Julie O’Neal
We bring in our Kia for regular service. Being a school teacher things are always tight and repairs are not easy to handle. Steve the service manager and Stephen in the service drive CARE and so what they can to make things right. Thank you! K. Smith
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August 2024 by Jeff Maskule
Scotty was fantastic to work with and very knowledgeable about the car!
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August 2024 by Ali Oduber
Very good services
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August 2024 by Linda Morris
It was a pleasure to work with Beau Frasher!
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August 2024 by Natalia Avendaño
Everyone is super helpful here. We took our car to the service center and also spoke with the sales person about a potential new car.
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August 2024 by Ed
Very upfront, courteous, would buy from again.
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August 2024 by JJ Woeslaw
Great service and selection of autos to choose from
