Sally Beauty at 14545 W Grand Ave in Surprise, AZ offers a wide selection of salon-quality products at affordable prices. Customers can find everything from hair care, hair color, styling tools, and accessories to cosmetics, nail care, and salon equipment. The store carries popular brands like Clairol, L’Oréal, Wella, and Chi, providing ample options for DIY beauty needs. The store features a helpful team, with staff members ready to assist customers with their needs. One customer praised a staff member for being knowledgeable and providing personalized advice on hair coloring, resulting in a perfect color result. The store also offers a free Licensed Colorist OnDemand service, connecting customers with expert colorists for guidance. Despite its bright and clean appearance, some reviews mention issues with store hours, which are limited on weekends, and the need for more staff to improve customer assistance and safety. The store's location is convenient with shared parking and free WiFi. Customers also appreciate the salon services, with stylists who are friendly, encouraging, and passionate about their work. Overall, Sally Beauty is a reliable place to find beauty products and get professional advice or styling, making it a popular destination for those wanting to achieve pro results at home or in the salon.
Jada is very nice and helpful. When we went in she asked us what we needed and took us to each product we asked about. Very professional and nice. Thanks Jada !
July 2023
I was in yesterday and I spoke to Roberta, she was amazing, very knowledgeable about hair and the products that would work best for my hair. I finished up my coloring today and it turned out exactly as she said it would. I would recommend this location if you need a little advice on coloring! Thank you Roberta!!
July 2023
Who came up with the work hours? The store was closed at 7pm on a Saturday then doesn’t open till 10am on Sunday. . .Please adjust your hours to match the kind of retailer you are, something along the lines of 8am-9/10pm would make sense.