Safeway Pharmacy, located at 13828 W Waddell Rd, Surprise, AZ, provides a range of services to support the community. The pharmacy staff is noted for their professionalism and kindness, with many customers appreciating the improvements in service over the last two years. They are available to help with prescription transfers, filling prescriptions, and answering pharmaceutical questions. The pharmacy also offers vaccinations, including flu and shingles shots, and welcomes walk-ins. While the store is generally clean and well-managed, there have been some reports of less-than-positive experiences, particularly regarding customer interaction at the self-checkout. One cashier was described as rude, lacking patience with senior customers. However, the overall sentiment towards the pharmacy staff remains positive, with some long-time customers expressing loyalty due to the excellent service from pharmacists like Kevin and Ann. Additionally, the store’s cake decorator received praise for her professionalism in the face of difficult customers, showcasing the commitment to customer service. Jorden Adams, another staff member, was highlighted for his exceptional assistance, making a lasting impression on shoppers. Safeway Pharmacy accepts most forms of insurance and encourages customers to visit or call for more information.
When I called in the morning the woman who helped me was friendly, upon arrival I had some issues with my insurance and the same woman knew exactly how to fix it and I had my prescriptions very quickly. Fantastic service!!!
September 2024
Professional, no nonsense, personable, reliable service
March 2024
The staff is very kind here and has done a great job in the last two years. I have seen a great improvement in how they have done. Happy tonbena customer.
