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May 2024 by Cabo Ortiz
Poor customer services!
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May 2024 by Luke Z
A great staff and prices are as reasonable as any other place
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May 2024 by Ashley R
Helpful friendly staff
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May 2024 by Chelsea McGuire
I’ve had big poodles for awhile so I’m aware of the time it takes to groom them and the pricey amounts it entails. This groom was the most expensive for the least amount of work and I am so disappointed. I mentioned to the groomer that I thought it was weird that my big poodle cost less than my flat coat golden doodle and she said yeah actually we’re going to have to change that he shouldn’t be in here as a standard poodle he needs to be an Aussie doodle which is $12 more. I said oh but he’s not he’s a purebred poodle and she told me that because of his coloring and him being bigger than their normal that he’s going in as a different breed. He doesn’t even have an Aussie doodle coat which is very different that the curly poodle coat. So now he’s going to cost over $100 no matter what. Ok. I left him for a full groom and cut. I come to get him 4 hours later and he’s damp still and smells like dirty wet dog. His cut is not like the photo I showed he looks dusty and his cut is just all different lengths. I’m upset that I have to go somewhere else to get him fixed. (The last photo is what I asked for, his last groom at a different groomer)
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May 2024 by Crown O'Martic1
As a Lovebird owner, Great place to come to buy bird food and new bird toys
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May 2024 by Heather Chavez
Went in tonight close to closing time. The cashier Kenneth was amazing and reassured me that I still had enough time. I told him I felt bad because I knew the store would be closing soon and I didn't want to hold him or the other employees up with any closing duties. He let me know that I was fine and not to worry. Such a wonderful experience I had tonight at this location. Thank you Kenneth, and I plan on making it his location my main spot to shop in the future. Keep up the amazing work.
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May 2024 by Michael Alaniz
I enjoyed how clean and well kept this building was and was easy for me to find what I needed.
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May 2024 by Bill Quegan
My go to in surprise...
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March 2024 by angela low
One of the best experiences I've ever had at PetsMart. Kenneth and Nathan were wonderful! Hold on to them.
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March 2024 by Avid Reader
We had a negative experience adopting a cat through KARA (Kitten and Animal Rescue Advocates, Inc) at this location. AFTER a very intrusive interview process that involves showing your lease and providing pictures of your home, they allow you to meet the cat. After you and your children fall in love with the cat, they THEN show you their contract. Beware of the adoption contract through KARA: They reserve the right to visit your home and take away your cat if you do not meet all of their terms. Some of the terms are reasonable: like providing food and shelter for the cat and not abusing the cat. Other terms include: telling all family and friends not to let the cat out, leaving the toilet seat down if you're adopting a kitten, and never letting the cat outside. A volunteer told me that I could take the cat for walks in an enclosed stroller. But, that is technically letting the cat outside. I don't like that I have to live in fear that for the next 20 years my cat could be taken away at any time because I accidentally forget to tell one visitor not to let the cat out, or I decide to take the cat for a walk in a stroller. Adopt through a different organization that values the families willing to care for the cats as well as the cats themselves.
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March 2024 by Natali “Nati” Gresham Schuman
Always very helpful
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March 2024 by k m
Nathan was a great help during my recent shopping experience. I am a new customer to this location but when I presented a problem he was quick to meet and exceed my expectations with a solution. Thank you for your help! You will see us again.
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March 2024 by The Dent Whisperer
Not a good selection of pets and expensive
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March 2024 by Andromeda Crum
Almost always a meh experience, the layout is never consistent and I have to really search to find angthing
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January 2024 by Gabrielle Stork
Poor customer service in grooming. Extremely unprofessional to hang up on someone. I called to schedule and appointment with my groomer and was responded to by "she's not here anymore" and a disconnected call. I guess you really don't want another customer if you didn't try to schedule with a groomer that DOES work there.
