Pep Boys, located at 14087 W Grand Ave, Surprise, AZ, offers expert tire services and comprehensive auto care for cars, trucks, and SUVs. The shop specializes in oil changes, tire repair, tire replacement, and more, with same-day services available. Customers appreciate the clean shop environment and the complimentary water and coffee while they wait. The staff is known for their friendly and fast service, demonstrating helpfulness and transparency throughout the repair process. Customers receive itemized quotes and are guided through their options without any hidden fees. One customer highlighted the exceptional service when a technician helped with a tire blowout, showcasing the team's dedication to getting customers back on the road quickly. Pep Boys also services hybrid and electric vehicles and has over 100 years of experience in the industry. With a commitment to great customer service, Pep Boys is recommended for reliable auto care and tire services.
My experience for an air conditioner check was great. It took around one and a half hours. Price was less than I expected. I was pleasantly surprised!!
August 2024
Clean shop with water and coffee while you wait. Friendly and fast service. Very helpful and willing to do what was necessary to get the job done or help out if they could not do it themselves (I witnessed them help another customer that could not get his completed at the location).
July 2024
I took my car in because the AC wasn't working without holding the button down. They gave us several options for repair and price and were completely transparent. I will definitely be back in the event of any other repairs
