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December 2024 by kristina piotrowski
Completely horrible takes over 30 mins to pay ur phone bill, one worker, easily couldve said to the rest of the line who only needs to pay their bill come on up to the register beside me or something. never be going back here
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September 2024 by Morena Lopez
They have awesome service and all. You need employees that's speak bilingual English and Spanish. We don't have problems with arabe but some of us don't understand what they're saying. 😒 And if they don't understand us.. we get yelled at. Sometimes they have very bad attitude 😔
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May 2024 by Rusty Gilliam
The guy named Aziz, is a great person. The last time the girls who worked here were rude but he's a really nice guy. Would love to come back anytime.
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May 2024 by Teran Witham
When in to pay my bill and they had no change for me. So I wasted my time for no reason. You're telling me you don't have a 20 dollar bill.
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May 2024 by Ernest Anuamadi
I have the greatest experience at this MetroPCS the employee Aziz if I'm spelling his name correctly was very helpful maybe feel appreciated and help me get the right phone very good customer service skills
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May 2024 by Shoebnaqvi
Good customer service
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April 2024 by Jaksk Jsjsj
Good customer service
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March 2024 by Jamie Renee
Answer your stupid phone. You're supposed to be open until 8pm it is NOT 8yet. Mohammed you've YET again fed us lies and are screwing us over. You only get a star bcuz it forces me to give at least one. You deserve zero.
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February 2024 by Christopher Almanza
Just been scammed. This was the only place I used my card on Saturday afternoon. They use a sephora card reader which in turn today (01/05) took 286 dollars. Already put a fraud alert on it and will continue to investigate further. Better off going to a actually T mobile store and getting a new phone for free. All I bought was a 36 dollar case.
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November 2023 by Maximo Flores
I was lucky to go in to this store!! I got service from the manager this was no ordinary manager this guy went above beyond over back and forth across the highway 10 times and made sure I was happy and gave me more upgrades and upgrades were ever thought of this guy knows his business knows his stuff if you deal with this phone company I suggest you get in to see him and tell them that Max sent you his name is Mohammad Mohammad thanks again you are what customer service is all about my brother I hope you get a promotion and run the whole company Muhammad I will be back on Monday or Tuesday for the rest of my package thank you very much you're the best customer service I've had in my whole life.
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November 2023 by Tracy Wells
I got a on a deal Samsung there,but I knew the sales guy was just trying to push a deal on me, but I was in a pinch and needed a phone. The guy lied and said it would be $50 a month and they'd never raise it, but my monthly bill turns out to be $65 and said No contracts and I can cancel at anytime, but the network is locked on my phone for 180 days
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October 2023 by Marni Robinson
Great service
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September 2023 by Desire Perez
Bought a Revvl 6 5G September 1st and it turns on & off by itself, volume works when it wants. Takes hours to charge. Metro employee said I have to file a claim with assurant and pay my deductible for a new phone. Idk why they sell you a broken phone and then you have to pay again to get a new one. Google won’t let me upload a video so I’m unable to show my NEW phone glitching.
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September 2023 by robert gregory
Went in had a problem with my metro phone the lady got straightened out for me in no time very nice appreciate the good service thank you.
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September 2023 by Donald Hilgart
I love Metro PCS I've been a metro customer for many years I've tried other companies. But metros the best.
