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November 2023 by Alicia Elson
I had a great experience - quick call back - quick appointment - expedient service and wonderful human interaction. Would highly recommend this company for your auto needs. I will be a repeat customer. And affordable as well. No gouging. Happyhappy customer.Service: Oil change
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November 2023 by Charles Draszt
Oh my....Took my car in for new shocks, it rumbled and rattled worse after the new ones got installed. It sounded like the shocks had not been tightened down. Looking underneath The lower shock mount looked odd, I could slide it back and forth. So I took the car back to them. They didnt seem surprised that I was back. When I came back to retrieve the car they called me to take a look at what they found. I was informed they found nothing wrong with the shocks, but, they pointed out the CV axel would slide back and forth in the differential. They told me the whole differential would need to be replaced. I did notice however that bushings had been installed in the shocks. So I took the car home to ponder the differential problem. The car didn't have any of the rattle or rumble anymore by the way. Researching the differential, I confirmed that the axels do indeed float in the differential to accommodate the movement of the suspension. There is nothing wrong with differential at all.I don't know if they were spoofing me, or if they were covering for a simple mistake. Or just trying to con me out of several thousand dollars. But they will not ever get another opportunity from me.
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November 2023 by Tovah Brinton
All I can say is that Joes Auto saved me and my car. The car was really smoking a lot. I just made it to their shop right before closing. I could not have been treated with more respect or kindness. Mark and his mechanic ( who was also wonderful) had to push the car into the stall. By 11:00 am the next day, they found the problem and fixed it and I was very happy with their service. And, yes, I am a senior citizen woman. I would never take my car anywhere else. (Gail Brinton)
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October 2023 by Jalani Phelps
The guys at Joes Auto Shop were awesome! The commutation and transparency were 10/10 and they got my vehicle in and out in a timely manner. I highly recommend checking them out for any of your auto repair needs!
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October 2023 by Rhonda Lemieux
They got my car in without an appt. And fix the problem right away. One of the best places I have ever taken my car. I totally recommend them. Thanks AGAINService: Auto A/C replacement
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August 2023 by Candy Burrows
We bought a car for our son that needed to pass emissions. Joe's auto is who we chose. They were very professional and only charged exactly what they said and they also searched the valley for parts they needed. Finally after about a week give or take a couple of days. They fixed the car and took it through emissions. As of today the car is totally registered and on the road legally. Thank you very much Joe's Auto we appreciate you and your work.We would recommend this place of business to our friends and family.Three business manager at the Surprise location is Mark. He will be honest and up front with you and your needs. I recommend you speak with him.
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August 2023 by Marcos
Cool and professional guys but definitely wasn’t worth choosing this shop wasted time and some money to still not know what’s going on with the car. - UPDATE - Mark stated “we don’t have the resources to fix this issue but we can refer you to another shop” it was never about budget and time it didn’t have the issue of not clicking and turning over before hand now that it out of your shop there’s another issue on top of the original issue. Before I went into the shop mark also stated “it should work and drive it’s all good” yet the car still isn’t running! No point in making it seem like it was self doing , just state you don’t want to work on the car because your technicians can’t figure it out.
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August 2023 by Annie Guran
Mark is a straight up honest guy. If he tells you your car will be done in an hour, you will get it back in 50 minutes. He always repairs what he says, the right time every time. It is the only place I take my trucks.
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August 2023 by Mary Mackey
I highly recommend Joes Auto Surprise. They are knowledgeable, honest, and have reasonable prices. They will not only repair your vehicle with expertise but will make recommendations of repairs that you may need in the near future.Again I highly recommend Joes Auto Surprise.
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July 2023 by William L.
I would like to thank Mark for treating my wife a the most respect and taking care of her car. This place is 1 of the most honest, respectful and worth every pennie spent.
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June 2023 by Maya Hashem
Joe's Auto was wonderful. Timely, professional, and great pricing for oil change. Highly recommend!
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June 2023 by Team Tilghman
My first time using this shop and It will be my go to shop from now on the manager mark is a great dude the staff seemed nice and like they posses a family environment. The quality of the work was excellent and the prices were very reasonable. I would recommend this shop to anyone in need of a great car repair service. Thanx again guys!Service: Auto A/C replacement
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June 2023 by Robin Hurtado
Joe’s Auto did a fabulous job on my car. Great courteous service at a very reasonable price. I’d recommend Joe’s to everyone for car care.Services: Air & cabin filter replacement
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June 2023 by Stephanies PAWS
JOES AUTO ? I had the best experience here! They're honest, professional, and the price is right! Thanks again, Mark *this is Molly♡
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April 2023 by Sue Lemieux
Had the BEST experience. Showed up at 9am. There was a mix up. I was not listed on their appt. book. They still were amazing got me in and took excellent care of me and my car..... recommend them 100 %. Thanks again!!! I will be back for my tune up. Sue LemieuxService: Oil change
