Jiffy Lube offers fast and convenient automotive maintenance services, including oil changes, tire rotations, and battery replacements. Customers appreciate the quick service and the ability to access their vehicle’s service history through a nationwide database. However, some reviews highlight issues, such as long wait times for oil changes and higher prices compared to competitors. One customer noted a wait time of over an hour and expressed dissatisfaction with the refusal to accept a valid discount coupon. Despite these concerns, there are positive remarks about the staff's excellent customer service and professionalism. Some guests feel the quality of service and the condition of the waiting area have declined. A customer reported a constructive follow-up from the store supervisor, which suggested a commitment to improving the experience. Overall, while Jiffy Lube provides valuable services, feedback indicates a need for consistency in service quality and pricing.
Shop was busy. Service was slow due to that. What bothers me is that I now have grease on my carpet and the door sill. Maybe a paper mat would be nice.
February 2025
The work and service were good, price is my only concern
February 2025
They forgot to reset my oil alert and give me a sticker. But they quickly recovered and all was good. Friendly people
