Great Clips in Surprise provides affordable haircuts for individuals of all ages. The salon offers a variety of services, including haircuts, beard trims, bang trims, and shampooing. They are open during evenings and weekends, welcoming walk-ins or online check-ins to reduce wait times. Customers appreciate the friendly and courteous service provided by stylists such as Nikki and Shyla, who take the time to listen to their clients' preferences and communicate effectively throughout the process. Some clients express that they would like to book appointments with specific stylists, as wait times can occur when stylists are attending to other clients. Overall, Great Clips in Surprise is praised for its great customer service and the quality of its hair care services.