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November 2023 by Stephanie
On the 17th of October I paid $20 for the cermamic polish with the free tire shine, the tires came out clean and shing but not the rest of my car. Residue left behind was so bad it left the finish dry and built up all over my car. I ended up polishing my car by hand anyways with Mothers Carbanuba & orbital buffer myself. I contacted Fast & friendly express the 18th and have gotten no respose what do ever. For them to say they take things seriously and with great customer care is an outright lie. DO NOT WASTE YOUR TIME OR MONEY AT THIS PLACE. They do not care enough to make things right even for a disabled senior citizen and its a fair guess to say they're only worried about the Benjamins $$$. The 3 minute express car wash for $5 does just as good a job as F&F car wash's $20 service and 3 minute express backs up thier work.
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October 2023 by Rebecca G.
The employee is was on her phone and too busy to give me my air freshener or cloth. She also didn't do the bug spray on my car (which needed it).
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October 2023 by Bronda Perry
I like this place. I especially like the "express lane" for monthly subscribers. I also think the car wash does a really good job on our car. The staff is always friendly and helpful. The facility is always clean and well maintained. Vacuum stations are always in great working order, and there are always clean rags to wipe down your vehicle. Prices on the monthly rates are reasonable.
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September 2023 by P A
Friendly, helpful staff. We have a monthly pass so go once or twice a week. Facilities are clean and taken care of. Bonus are the free vacuums, air hose and drying rags! Now if they had popcorn ?...
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September 2023 by Jérémy Rea
Used to be great and prices started at 3$, now it's 7$ minimum. I picked one at a higher price thinking that my car will be washed well but here is the result...
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August 2023 by Tesi Young
I do have to give them 5 star because of how thorough the wash cleaned my car. I added tire shine and usually I don’t do that because I thought it really wouldn’t shine your tires but oh my I was wrong. I got the basic wash + tire shine which def put me in a happy mood. When I got out the car to vacuum I was extremely impressed with the result. Super awesome results. Staff was great. And vacuums weren’t bad at all and the generosity of having the wraps there for costumers is wonderful. AWESOME JOB OWNER. Keep it up
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August 2023 by Marcos Brito
I used to love this place but if your going to shut down for renovations you need to post a sign a week in advance letting customers know when the close will happen and then leave another sign up during remodels letting customers know when they will re open I have been calling like crazy to every single location and I can’t even get the courtesy of a twenty second phone that probably would have kept me from posting this review if someone would have picked up the phone to answer my questions now I’m getting charged for this month and the business is closed down a week later……. I would very much like to know if I can use my membership at another fast and friendly location!!Before I cancel and get a membership at the newer closer car wash near my house who does answer the phone and is truly fast and friendly and doesn’t just use the title.Service: Vacuuming
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August 2023 by David Smith
Undoubtedly one of the lamest car washes I have ever been to....flatly doesn't get the car clean..... The girl at the front of the wash that is supposed to spray the front of the car and the windshield does nothing but stand there in a dope stare... The revolving brushes on the right side don't contact the vehicle whatsoever... Ran it through a second time no change. Tried to run it through a third time would not let me had to speak with the manager.... When I told him about the brushes I got a blank stare.... Acted like he was doing me a favor letting me run it through a third time which once again did nothing..... Bugs on the windshield bugs on the grill.... Dirt all down the passenger side where the brushes don't contact..... A staff that couldn't care less..... I'm done with this place
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July 2023 by John S.
Overpriced. They removed brushes and buckets with bug-remover solution, and air hoses, and stopped giving club members towels.Moreover, they put the next vehicle too close behind yours.Also, they spay a grill and a windshield, but not enough to remove bugs.
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July 2023 by Sierra Huff
I have used this car wash out of convenience multiple times however every time I have my car does not come out fully clean. This was my car wash yesterday… seconds after pulling out of the car wash. I paid $17 (Deluxe Car Wash) for it to look like this…
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July 2023 by Brian Warren
I moved from Texas this week, so my car was pretty dirty with Bugs, dirt, etc. I bought the highest package wash, so I expected that to remove most of the mess. When I came out, the front end was still very dirty.I spoke with Justin and Lorenzo to ask if they would do a rewash. They came over, looked at my vehicle and immediately agreed that a rewash was necessary. There was no back and forth, just two people wanting to provide a great experience to their customer. After the rewash, it was very easy to wipe away the excess dirt. I was extremely happy with the experience, each of the employees I spoke with were kind and Happy to help. I will consider their monthly unlimited wash packages once they expand their network throughout the Phoenix Area!Again, I want to thank Justin and Lorenzo for their willingness to provide a great experience!!!
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July 2023 by Skylord SD
Went in for a car wash and got a carwash. It was a good car wash at the car wash.Ooh oohYou might not ever get richBut let me tell ya it's better than diggin' a ditchThere ain't no tellin' who you might meetA movie star or maybe even an Indian chiefAt the car washWorkin' at the car wash, girlCome on and sing it with me(Car wash)Sing it with the feelin' y'all(Car wash, yeah)OohCome, some of the work gets kinda hardThis ain't no place to be if you planned on bein' a starLet me tell you it's always coolAnd the boss don't mind sometimes if you act the foolAt the car washWhoa whoa whoa whoaTalkin' about the car wash, girlCome on, ya'all and sing it for me(Car wash)Ooh ooh ooh(Car wash, girl)Well, those cars never seem to stop coming(Work and work)Keep those rags and machines humming(Work and work)My fingers to the bone(Work)Can't wait 'til it's time to go homeFill up and you don't have to payCome on and give us a play(Do the wash, right away)Talkin' 'bout the car washCar wash, girlCome on, y'all, let's sing it with me(Car wash)Sing it with feelin', y'all(Car wash, girl)Whoa whoa whoa whoa(Car wash)Never seem to stop comin'What'd I sayKeep those rags and machines hummin'(Car wash)Let me tell you, it's always coolAnd the boss don't mind sometimes if you act the foolAt the car washWorking at the car wash, yeahYeah, yeah, yeah, yeahSource: LyricFindSongwriters: Norman Jesse WhitfieldCar Wash lyrics © Songtrust Ave, Universal Music Publishing Group
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July 2023 by Sierra Barck
I have used this car wash out of convenience multiple times however every time I have my car does not come out fully clean. This was my car wash yesterday… seconds after pulling out of the car wash. I paid $17 (Deluxe Car Wash) for it to look like this…
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June 2023 by Mike Hebert
I have been a member since it has opened. Lately, it seems like more of the equipment is broken or doesn't dispense product properly while going through the car washing process. Maybe it's supply chain issues, but if it doesn't improve soon, I will be looking somewhere else to have my car cleaned.
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June 2023 by venus ortiz
I went through the drive-through to get a car wash and the young man standing there says we’re doing a special it’s $10 a month. Would you like to sign up I sign up and now I have a bill for 2699 they don’t tell you thatthey take your card swipe it. Push all the Buttons and you’re signing a contract where you are unaware of what your monthly payment will be. This place is a scam don’t do the monthly plan unless you’re aware of the monthly payment after. No refunds and everything is online to get any service the manager Sandy wanted to claim that’s not what they do but also stated she knows the wording they use is misleading. Unless you ask for full clarification.Also they have a phone number attached the the voicemail for corporate. The number is disconnected. Sandy claims as the manager she doesn’t have control over that and doesn’t have a contact phone number to anyone who can help me.The scanner they put on the car is not user friendly . You will have to back up and pull forth several times. The bug spay doesn’t clean the windows. I went 6 times and had the same spots on the windshield that were from big bugs.
