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July 2024 by S G
Worst pharmacy I have ever been to. They consistently misplace my mail order prescription that gets mailed directly to them. Unorganized and now when trying to get someone on the phone you have to leave a voicemail. If I could leave zero stars I would; unfortunately, they were able to get one star from me as that is as low as the rating goes.
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May 2024 by Lisa Diggs
Worst service consistently!! My insurance ONLY allows this pharmacy. I think I would try to find a 2nd job to pay for my medication out of pocket, than continue to have these FRUSTRATING EXPERIENCES!! It is truly ridiculous they Simpy do not care about giving any kind of reasonable service. Have not had any better experience regardless of location. ☹️
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May 2024 by Rubiel Cruz
Everyone here looks bad, they are rude and poorly educated. Besides, in my opinion, rasists and deviant
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May 2024 by Elaine H (Elaine USA)
Poor customer service in person and on phone. I had rx called in here and when trying to get update remembered why I quit CVS in past. Their store appears understaffed to me.
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April 2024 by Kendra Wollam
My mom just got charged 150 for the minute clinic to tell her she has high blood pressure, we are aware of that, almost wouldn't let her leave and made her make another appointment idk what for when they didn't even help with the actual ailment she has. The reason she went was to get treatment for sinus congestion which they ignored that all together.. save yourself 150 and go anywhere else.
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April 2024 by Jordan Disharoom
Absolute garbage service. Was made to pay for my son's prescription even though it's covered by insurance. Firstly the pharmacist never asked for the insurance information. Secondly when I asked her to run his insurance I was told we don't have time since we're closing. Mind you they still had an hour till closing time, and no cars behind us in the pickup lane. Definitely switching pharmacies.
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April 2024 by Patrick Chavez
This has to be the worst Pharmacy in the Valley, wish my insurance would go through Walgreens
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April 2024 by Juanita Reyes
Poor service. They put you on hold then let it ring so much it goes to voicemail. If the pick up the hang up on you. They are the slowest I’ve ever seen even picking up a prescription. I called 6 times today to ask a question and they hung up each time. They suck on Customer Service!!
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March 2024 by David C.
Update - days later and still no resolution from CVS. Eileen Munch the District "Leader" contacted me and promised that my insulin would be brought to the correct location in Saturday morning by noon. I check the app. No sign of my prescription being there. I call the pharmacy and confirm I'm correct. Just another lie from CVS management! I called Ms. Munch and she claims the script is there. Then why am I being told by your staff it's NOT there?! Who's lying?
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February 2024 by Ryan Collins
Might be nice to have a sign in your pharmacy window with your hours. I was in line for 15 minutes. When I got to the window it was closed at 1:26pm. No sign...just a shuttered window.
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February 2024 by Martin Crawford
They don't deserve 1 star, the pharmacist is rude yelled at me and hung up because I caught them in a lie. I would drive to Flagstaff to fill a prescription before having to deal with them again!!
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February 2024 by Joe Simon
Pharmacy is efficient.
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February 2024 by Glen Pearce
Been to this pharmacy twice and both times waited for over 30 minutes to get a prescription after i received a text letting me know that my prescription was ready. The first time i went there i checked in to get my pills they said that they would fill it immediately i gave them some time. I checked back in around 30 minutes later come to find out that they had been ready for a while but never said anything to me even though i was the only person sitting there. 2nd time waited in line for a good 30 minutes before i got to the cashier and even then couldn't find my pills and had to search all over the place and finally found them looks like i'll be using Walgreens or Walmart from this day forward. This CVS pharmacy is horrible.
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January 2024 by Dorothy D.
This review is for the minute clinic. If I could give this place negative stars I would. The first time I took my son here was for strep throat where they did not do ANYTHING for him. They looked in his throat and said they didn't see anything, yet when I get home, I looked at his throat it was covered in puss pockets. I decided to give this place a try again since it was only for a physical for my daughter, I made sure to check on the website to see if they did physicals which, they said they did. I took my daughter here and they REFUSED to do her physical because "I don't know your history" they also refused to do a hearing and seeing test because they weren't able to yet the vision test was on the wall. They said because they have no way of checking her physical strength ( if she could lift 35 pounds). They told us we would have to make an appointment with a physical therapist for that part . (Makes no sense to me), Then they suggested we take her to an urgent care or an Emergency room for her physical. Why would I waste the ER's time or urgent care's time for a physical. My first clue should have been when we arrived there was no acknowledgment because the two staff members there were too busy talking and joking with each other.
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January 2024 by d step
The pharmacy at CVS is by far the worst in the state of Arizona!!! No customer service! Rude as the day is long! The pharmacist was rude and questionable! I felt after her very rude conversation , I felt I couldn’t trust the medicine I was there for! When asked why they were so unorganized, I was told to shut up! I threw the meds in the trash can as I left the store! Stay safe and stay away from this place!!!!!!!
