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December 2023 by Michael M.
Very busy, like a zoo but some great items and top quality products, to include Kirkland Brands
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November 2023 by Fr S.
This review is for the food court area. Ordered food and shockingly there was quite a few tables available but they were all dirty. There was another family trying to find a clean table but they were all really dirty.There was an employee refiling lids and i asked him if there is someone who can clean them. He said he would go let someone know but he continued to refill lids. He said thry hadnt been cleaned all day and said he thinks the person who was supposed to clean them called out. My thoughts were sooo no one else can go clean them?! No one wants to sit and eat where there other peoples mess. Its gross. No one came to clean them. We love Costco but its an added bonus when u can enjoy their food at clean tables
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November 2023 by Ashley Y.
If you don't show your membership immediately you'll be attacked like a criminal LOL I prefer sams club Not sure what's the deal with the types of people that come to Costco, they're all so rude, but employees are nice just super strict on their rules
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October 2023 by Angel
Wasn't seen because of the color of my skin
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October 2023 by Dena Smith
Jaren helped us today with 4 glasses that needed adjusting. What a helpful associate. He has helped us in the past so his great customer service was not a surprise. Go see Jaren.
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October 2023 by Dave G.
If you care about the rims on your car I recommend finding tires somewhere else. Also, they destroy the tires when they take them off my front tires still had 6 mm of tread depth which would still have a lot of miles left on them. They told me while removing they put holes in the tire so they could not give them to me. I wanted to keep the tires just in case if something happened to the new tires so I would have a replacement tire.
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August 2023 by Heather G.
This was the closest Costco for my family for a couple of years. It has gotten exponentially more busy. We try to go on Monday in the mid to late mornings and even then it is crazy busy. I haven't been there on a weekend so I can't speak to the craziness then. (I know, it's Costco... so I understand it gets busy). Overall, the store is set up very well - all departments are well marked. The one thing I don't like is the rotation of goods the store (I'm assuming the company) has. One week a product could be near the freezers, another week along the wall on the other side of the freezers, the next week up near the front and the registers. These are normal products (nothing seasonal) and that part is confusing. I get why they do this - make room for other items and get you to walk around the store more, but for those of us that just want to go in and grab our items quickly, it kinda blows.
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July 2023 by Frank T.
I can not say enough good things about Linette who examined me and took my order. She is so precise, patient and efficient.
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May 2023 by Bobbie G.
I purchased a hearing aid from Costco Surprise and find it difficult to get it adjusted. If you call the Scottsdale Costco hearing aid department, someone answers the phone, but the Surprise Costco takes a message and hopefully will return your call. Would I buy a hearing aid from Costco, absolutely not. Besides don't have it adjusted at the Surprise, Az. Costco.
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April 2023 by Tim T.
Overall a 5. They are usually always busy in the store and at the gas pump however, I cut them some slack as they are hammered by the snow birds. The store is always clean and well stocked. Parking is usually tricky. Again they do the best they can with being the new store and the closest to sun city, etc
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April 2023 by Wayne G.
This is one of the busier Costco location we've visited and we've been to many in many states. If you have a RV get here early. The store layout is a bit different but they have what we came for.
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April 2023 by Christine S.
The optical dept has 3 of the best employees! Rachel, Tina & Bill were amazing during my eyeglass issue! It took awhile to get it right but they promised to make good & they did!! Polite, professional & kind, thank you so much. Next time I get my eye exam at Costco & my glasses!!!!
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March 2023 by Sharon B.
Costco is always busy w/ customer's,parking & ordering food. Once you park, they are plenty of carts to grab & someone waiting at the door to flash your card upon entering. Once you enter; you immediately see all the televisions, electronics & so much more. They also have some sale representatives on the left hand side of the aisle & when leaving. Lots of selections depending on your needs such as: clothes, bedding, blankets, chips, candy, fresh bakery goods, household goods, frozen foods & so much more. I noticed when you come later in the evening it's not as busy which is nice.
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February 2023 by Elyse F.
A bit of a zoo, even for costco. This location gets super busy. I was there not long after opening. The parking lot was packed. Items were well stocked. End caps were stacked so high that it was hard to see around them. Some were stacked so high that the hanging price tags could not be seen. Costco offers great savings. Kirkland brand products are even more of a savings. Kirkland products are made by top name brands. Costco stands behind the products they sell. They have a generous return policy. That savings is especially true when it comes to alcohol. Costco has some of the best prices on liquor. Just like other Kirkland brand products, their alcohol is made by premium brands. This location has a good mix of premium and basic products. Labels include local, national, and international brands. Samples are back. They went away for a while due to COVID. This location has a gas station. Costco gas prices are usually much cheaper than other stations in the area.
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February 2023 by Genesis C.
DONT I MEAN DONT CHANGE YOUR TIRES AT ANY COSTCO THEY WILL LIE TO YOU!!!I had a punched tire, mind you I went to the dealership a couple months ago to get my tires checked they checked and nothing was wrong with it. So I ran over a nail and went to go check to see how much it would be they told me $800 for all 4 tires even tho I needed one proceeded to tell my my tires were all worn down and something was wrong with them. Went to another tire shop only for them to tell me they were lying all tires are fine and just needed to get the one with the nail stuck in it replaced. Costco only wants to make money out of you they don't care they don't want to help you which is sad.