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January 2024 by Linda Valdiserri
We have been going here for well over a decade now. I'm sure we don't know everyone that works there but those we do come in contact with, we are very pleased with.
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December 2023 by J C
I really can't say enough good things about my doctor, Dr Manzanares.however the front desk is something totally different. A few months ago there were some helpful people here and there but just now I wasn't able to leave any voicemail for anyone anywhere in the company, not even my own doctor. so now I have to worry about calling first thing tomorrow morning to make sure that's when you get to my message when I could just leave it on a voicemail.the only people I could get a hold of was an answering service and a nurse who could advise me on symptoms supposedly.why is it so hard and seemingly ridiculous to them that I just want to leave a message from your doctor?for all the years I've been coming here I've never had this problem and unfortunately despite my great experiences and years of working with Dr Manzanares even before he moved to Cigna, I still have to give one star.But definitely six out of five stars for Dr Manzanares hopefully the office/company gets their stuff together.also I will be checking this review to see if they respond which I'm not counting on but my reviews have over 20k views so being a level five guide on Google definitely improves the viewability of your current reviews and how many people see it.Edit: they have been working on their front desk people but the wait to speak to someone is still an hour to an hour and a half generally.Here I am again an update as of November 2023Something as simple as a medication refill seems to be the incredibly hard task and it is for medication that is very dangerous to run out of. This is very disconcerting and unfortunate and I'm still trying to figure out what my next courses of action will be.It went from inconvenient to dangerous.
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August 2023 by Yesenia Castro-Moore
I never had to wait too long to be seen at my appointment time. I haven't experienced delays before. The people at the front desk are very nice and are more than happy to help you out if there is a problem. I had a billing error, and one of the ladies up front helped me out right away and looked into it and followed up with me too, which is nice. (This goes without saying, but you always ask nicely if there is a problem and people are happy to help) saying this because whenever I see someone being rude to the staff are grouchy old people who take it out on the staff. Who wants to go above and beyond to help when you're getting cussed at? Don't be that person pleaaaase.
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August 2023 by Joseph Bursztyn
Staff if friendly, doctors are approachable, appointments are always on time.
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May 2023 by Mrs Misty
The urgent care was helpful and so are their doctors.
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May 2023 by Debra Wallace
Very quick, pleasant and efficient.
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December 2022 by Bill Bratcher
I've been scheduled to see the doctor here three different visits over six months. Each time they say I will see Dr. Mazonera and I end up getting a nurse practioner who has referred me too the wrong doctor two times now on the way to a third. When your not feeling good we rely on doctors to aide us in the right direction. You would be better off diagnosing yourself and letting them know who you need to be referred too. If your not feeling well I recomme doing your own research at this point.
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August 2022 by Jennifer Ball
My doctor is absolutely the best and the staff is so amazingly kind and helpful.
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July 2022 by Justin Pryce
Dr Manzanares is awesome!!! He makes you feel comfortable discussing your personal health issues and is extremely knowledgeable. Dr Una is also extremely knowledgeable and is a matter of fact type of guy which is also nice to have. Super clean and friendly staff!!!
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June 2022 by Annette Sosa
Was told I could get blood work done here, receptionist snapped at me, said I needed an appt. My doc said I didn't. Reception was angry and made me wait over an hour even though there were only 2 people in waiting room! Asked for mgr never got one!They cover for each other covering thier rudeness. Cigna, pay attention to your customers!
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June 2022 by T F
Dr. Manzanaras has great bedside manners, is very friendly and atentive and easely orders tests and referrs you to a specialist for every health problem you have
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November 2021 by Xtremecustoms L.
If you go with CIGNA pro insurance plan on these idiots allowing the fraudulent doctors to start at the most expensive procedure possible and to completely butcher and bankrupt you're diagnostic understanding!!! The doctors and insurance companies in this country need to personal be held responsible for the catastrophes and deaths that they are responsible for I will be leaving CIGNA Through a class action lawsuit if anybody is interested????
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September 2021 by Jessica Castaneda
Cannot get an appointment within a reasonable amount of time. Schedule at least 8 weeks out when I did get an appointment then to have my doctor call in sick on day of the appointment. Guess when they could squeeze me in? In another 8 weeks. Are you joking?
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December 2020 by Steven S.
Always had a good experience here. Plus the pharmacy is very handy. Only downside I have found is their turnover of physicians. Great nursing staff.
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December 2020 by Dean Balzmi
Jose was one of the most gentle phlebotomists I have encountered
