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November 2023 by Isaiah Askren
Went here with a pretty busted rotor and pads. Wayne took care of me and let me know exactly how much it would cost and how long it would take prior to servicing my vehicle. Very happy with the fix! I can definitely feel the difference. Well worth the visit
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November 2023 by Angel G
Went to Brakes Plus for an alignment that another shop messed up!My car was pulling to the left for the longest time and now it finally goes straight with the steering wheel centeredThere are many shops that have alignment machines for your vehicle but not many know how to use them.For a while I lost trust in alignment shops until I found Brakes Plus and I will be very likely to come here for a service that I do not have the machinery to perform
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November 2023 by Rozey Lopez
Went to 2 diffreplaces to see if they can help with my metal to metal break problems and was ignored. Called break plus in Peoria and they told me to come in,they fixed my problem so fast and everyone of the boys were so kind and helpful I had to come back and get all my breaks done. Definitely recommend
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November 2023 by Jonathan Wills
After reading the positive reviews on this store, I decided to take my truck here because I haven’t had time to do my brakes myself. I thought it was about time for new brakes. Took it in because I was also hearing a rattling sound that I thought could be associated with the brakes. Wayne took it for a test drive after inspecting the brakes and not only told me the brakes didn’t need to be replaced but also what the issue was (that will require a dealership repair) at no charge. I tipped him $20 and he said thanks, that will help him buy lunch for the guys because he does that on Saturdays. Wayne seems like a great guy running a great shop and I will be going back when I need to. Thanks again Wayne!
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October 2023 by Sherrina Gould
The entire Brakes Plus team was super responsive and attended to my AC needs with great expertise. Jason took the time to take me out to my car and walked me through under the hood with a flashlight. I thought that would mean this is going to be expensive since he wanted to show me but I was very surprised when the cost was less than three other shops I checked close by before heading in! I will definitely be back for future services as needed. Great honest group of professionals here.
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October 2023 by Jason Cox -AZ
I've been a loyal patron of this location in Surprise since 2007 - so, just a little over 16 years now. They perform their work with the highest degree of integrity, and they have the best customer service of any auto shop I have ever been to. Wayne takes great care of his customers. Highly recommended - they always deliver on the highest standards of work at very reasonable prices.Services: General repairs & maintenance
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October 2023 by Dan theMan
The owner, Wayne has helped me many times in the past and always provides exemplary service. All of the employees seem to be upbeat which always makes for a positive experience. Most recently Albert helped me out with a new radiator. He was very professional and explained everything clearly. He even helped to lower my bill! I would recommend this particular store to anyone looking for automotive repair. Dan
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October 2023 by Lilly Haddad
This is the best experience I’ve ever had a brakes plus in my 26 years of living. I felt immediately welcomed and taken care of from the first call inquiring about brakes and rotors, to the final encounter. Albert took the time to walk me through my cars issues, one by one, and answer all of my questions in a way that I can understand. I walked away with the best possible deal and future insight on the health and life of my car. I will definitely be back to this location.
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October 2023 by Peter D.
First time customer. Made a reservation days before for a regular oil change to knock it out over my lunch hour. Got it there before my time slot. An hour and a half later, oil change done and I'm late to be back. Seems like they have some good people based on the impromptu team meetings I watched, but disappointed on this visit considering other places knock this out in ten minutes. Hopefully the oil change was done properly.
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September 2023 by john yough
Thank you, Johnny. You and your team is always willing to help with great service and advice. Anytime someone ask where to go for great service, I always recommend Brakes Plus in Goodyear. It’s hard to find a repair shop that I feel comfortable with. Thank you!
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September 2023 by Jayne McCann
I had a grinding noise in my tire. I can't believe I hadn't found this Brakes Plus before. I got exceptional service from a friendly, knowledgeable staff. I will recommend this business to anyone in need of car service or repair. Great experience!
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September 2023 by Duchess Wilder
This place Wayne, Albert and my favorite Jason were so honest I brought my sons truck in for air repair. Again, BELOW a previous estimate due to their honesty lol I'm back twice In one week. My GO To for auto repair. My niece will take her car in next week. Honest Mechanics are still around. Keep up the good work, guys.
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September 2023 by Sofia Mendoza
Had my car serviced here for brakes and shocks. The customer service was amazing. And they were fast. I highly recommend using them.Services: Steering & suspension replacement
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August 2023 by Jeff Dupree
The staff are very friendly, the service was good, but I ended up paying $50 more than I was quoted. Apparently they didn't know my truck was going to take as much as it did. I would think that is something they should know.
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August 2023 by Bob Mungovan
I've come to this Brakes Plus several times now since moving into the area a couple years ago. I've had front and rear brakes, AC work, oil change, and a few other minor jobs done. I've always received straight forward service quotes with options, when available. I never felt pressure to get extra or unnecessary services. The repairs fixed the issues I came in with.Costs were always reasonable to me. I took advantage of email coupons, and they even honored multiple coupons at one time because they were for different services.The staff is friendly and helpful - one big example is that both Albert and Wayne helped me through frustrating AC issues in the record breaking heat of Summer 2023. Courtesy rides are available - a big deal to me in the summer heat even though I live close enough to walk otherwise.I'm comfortable saying this Brakes Plus will be where I bring vehicles as long as I remain in the area.
