Brake Masters #185 in Surprise, Arizona is an auto repair shop known for its excellent service and friendly staff. Customers consistently report positive experiences, describing the service as amazing, reliable, and the best ever. The staff is highlighted as kind, professional, knowledgeable, super helpful, and very upfront about everything. They are willing to serve on a personal level and offer helpful accommodations like providing rides to work or other locations so clients do not miss important events or have to bring their car back another day. The shop itself is noted for being very clean, including the service bays and lobby. The team works efficiently, often completing work faster than expected and keeping customers apprised of their progress. They offer free inspections and are straightforward with information, making people feel comfortable and not like an inconvenience. Services performed include oil changes, brake repairs, alignments, and diagnosing issues like CV axle problems or steering wheel shaking. Special discounts, like a Labor Day promotion, are also appreciated. This location brings customers peace of mind with its great communication, decent prices, and caring attitude, leading to strong recommendations for their brake, maintenance, and repair needs.
