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December 2023 by Lynn Campbell
Love B of A!
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October 2023 by Jonas Mancuso
I walk up to the line and lay down my cash. He startes at me for a minute not saying anything. It was almost as if he were bating me.....He then asks.....what are we doing? Um........I'm at a bank at a teller. WHAT DO YOU THINK I AM DOING??? So he hands me a deposit slip to fill out (I'm guessing because he is just lazy and hasn't been taught customer service yet). All down hill from there. Simply garbage customer service at this bank. I wish I could give ZERO stars...
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September 2023 by Bella Pineda
Naomi has horrible customer service.
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June 2023 by Donnette Woodbury
Is BOA still playing the covid card with shortened hours of operation? Open 10 - 4:00 ? 6 hours? And no drive thru? Odd to me.
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April 2023 by Jennifer laborin
The only bank of America around here and they're always closed .. I'm changing banks
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April 2023 by Anne Pollard
I went into the bank With A $1100 check that I had got from a finance PlaceI tried to cash it and deposit some of It They did have to deposit it and I can have two hundred and fifty dollars tomorrow and they rest on friday But in fact they put a 10 day hold on my check which puts me in a financial bind and also makes them a liar that's the bank on. Waddell in surprise Arizona.
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January 2023 by Ely Mera
The teller man is rude, he has terrible customer service. He should not be working in customer service because he will leave the bank without customers.
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November 2022 by US Army Veteran
Happen to have gotten in at 3:50pm and had to wait until after 4pm to get helped. Unfortunately they can’t help you with mortgage if your taking money out of somewhere else. I guess the ATM there closes at 4as well. If the ATMs are working why can’t they help someone ???? Since I been standing there waiting for 15minutes.
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October 2022 by M P
Whats the point of having a phone line to the branch if you never pick up the phone? Called over 20 times in a row, no exaggeration.Was supposed to be called back today, bank nearly closed and no call back or way to contact anyone from this branch.Unacceptable and clearly why they are a 2 star rating ?♂️
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September 2022 by Betty Mitchell
Very professional, knowledgeable and friendly helping me complete my banking needs for this visit. Thank you.
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September 2022 by Jake Tapley
Terrible customer service at this location, try calling on any given day at any given time and they will let it ring
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August 2022 by Jenny I.
never answers the phone . you need to wait like an hour and a half just to reach someone to ask a question
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June 2022 by A Betancourt
Nobody answers the phone. Very inconvenient to have to go all the way over there for something that could be handled with a phone call.
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April 2022 by Marcus Parham
Whats the point of having a phone line to the branch if you never pick up the phone? Called over 20 times in a row, no exaggeration.Was supposed to be called back today, bank nearly closed and no call back or way to contact anyone from this branch.Unacceptable and clearly why they are a 2 star rating ?♂️
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April 2022 by Mary Velez
Game them 1 ⭐️ since I didn’t have an option for 0 ⭐️ The customer service in this bank needs some training on how to deal with a customer. Try closing my account and base of the rude teller they didn’t have the sufficient money so that I could take out what I had in my savings and checking. It was a waste of time going to that bank to try to fix an issue that they started by freezing my accounts.
