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March 2024 by Bert Coates
The experience reminded me of getting something from 7-Eleven and having my oil changed.
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March 2024 by X X
The old lady that answers the phone is so rude and sometimes forget to put the appointment in the computer so when you show up, you don’t even have an appointment
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March 2024 by Amarjyoti Krishnan
Friendly and professional team. My Labrador pawsitively loved everyone, especially Dr. B, Rafael and Reena. Keep up the great work team! Highly recommended lab tested and approved team.
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February 2024 by Scott Stevenson
Great service and staff are friendly. Not a fan of them recommending vaccines that aren’t necessary constantly.
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January 2024 by Sharon Kowalczyk
Excellent care and wonderful personlities
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December 2023 by Nikki Justice
Do NOT fall for their monthly plan! Rude staff! They don’t really care about pets! I called to get my dog a quick check because he got bit by a big dog. They refused to squeeze him in. Told me to take him to an emergency vet. That’s awesome! Been paying their ridiculous monthly plan and never used it and now I get to go spend 1000’s at an emergency vet! What’s the point of even paying for their services! I’m beyond baffled! I was willing to pay for whatever extra care he needed. Avoid this scam!
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December 2023 by Angel Vigil
Always helpful. They treat my cats like they are their own pets. Highly recommend joining their wellness program. We'll worth the money to catch any disease process early.
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December 2023 by Jen Rush
They took excellent care of my lil Luna when her stitches got infected.
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December 2023 by tamika L.
Great vet great people in general so helpful and knowledgeable can be a bit more of wait because they are busy but totally worth the wait for them
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October 2023 by Incredible Jones
IF YOU LOVE YOUR PETS GO SOMEWHERE ELSE. When I picked up my dog from his appointment, they started by telling me I would need to keep an eye on him the next week or so BECAUSE THEY GAVE HIM EXTRA SHOTS BY MISTAKE. The peace of mind they offered was they would take care of me if anything happens...
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October 2023 by D.A Madge (DaMadge83)
Great staff and the vets are amazing! They always explain everything and answer all my questions. The only bad part because they are so good so many people want to see them so sometimes it takes a little longer to get an appointment but other than that this is one of the best Banfield I’ve been to with my dogs!
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October 2023 by Alan S
They took great care of Crowley and explained everything thoroughly. Unfortunately he has been neglected and I took him in to get a new lease on life. Kudos to the vet and everyone else working there. They are so kind and caring. Great news is that they diagnosed him perfectly and he is almost back to ?. More active and friendly than he has ever been. I will never complain about price because seeing him get well is priceless no matter the bill. Thank you again to everyone involved to get Crowley back to his younger self!!
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June 2023 by shannon wicker
Excellent Care and Communication for Zeus at BanfieldRating: ⭐️⭐️⭐️⭐️⭐️ (5/5)I recently entrusted Banfield with the care of my beloved dog Zeus, and I couldn't be more grateful for the exceptional service they provided. Zeus required surgery to remove a mass growth and undergo a dental cleaning that involved the removal of five teeth. From start to finish, Banfield's communication, quality care, and comprehensive information left me feeling confident in my choice.Right from the initial consultation, Banfield's team demonstrated their commitment to excellent communication. They took the time to thoroughly explain the procedure, potential risks, and the expected recovery process. I greatly appreciated their willingness to address any concerns or questions I had, which instantly put my mind at ease.During Zeus's stay at Banfield, the level of care provided was exceptional. The surgical team displayed a high level of expertise and professionalism, ensuring Zeus's well-being throughout the procedure. The post-operative care was meticulous, with regular check-ups and follow-up instructions provided to facilitate his recovery.What truly sets Banfield apart is their commitment to keeping pet owners informed. They provided me with detailed updates on Zeus's condition and progress, which helped alleviate any anxiety I had during his time at the clinic. They were transparent about the treatment options, costs, and any potential complications that could arise. This level of transparency and openness is invaluable, as it allows pet owners to make well-informed decisions regarding their furry family members.After Zeus returned home, Banfield continued to provide outstanding support. They gave me detailed instructions on post-surgery care, including medication schedules and dietary recommendations. It was evident that Banfield genuinely cared about Zeus's recovery and ensured that I had all the information necessary to facilitate his healing process.In conclusion, I wholeheartedly recommend Banfield for their top-notch care and exceptional communication. Their dedication to providing quality care and their commitment to keeping pet owners informed are truly commendable. I am grateful that I trusted Banfield with Zeus's well-being, and I am confident that any pet owner who chooses them will have a similar positive experience. Thank you, Banfield, for taking such great care of my furbaby.
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June 2023 by Ester Marton
Welcoming and associates are always patient, they take their time to listen and make sure fur babies and fur parents are heard, never rushed and never try to upsell.
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April 2023 by Doretha Barry
If I could leave a zero I would. I brought my dog diamond here and was offered this insurance wellness insurance plan that I had to pay $128 upfront. I thought it was a deal because after the initial payment it was $55 a month the lady that offered the plan never explained the cancellation policy. I ask her if I could cancel anytime she said yes. I was told by my property manager that she had to decline my request for diamond to be at the house because of her breed. I am so hurt as I love diamond and wanted her to be part of the family. I called to cancel today and they are trying to charge me $500 to cancel the policy because I no longer have my dog, it is a rip off. Losing my dog is hard enough but there was no compassion or nothing, it was just like oh you losing your dog oh well still gotta pay $500 to cancel this garbage wellness plan. DO NOT let them fool you on the Wellness plan it make no sense just pay for your dog care because a week from then anything can happen to your pet and they still charge. Super inconsiderate. I would never recommend them after this experience