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March 2024 by Nasiba Homra
Nikita did an amazing job! The lenses here are amazing! I love it! Prices are very affordable as well!! ????????
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March 2024 by Angela Fuentes
Short wait time and professional. This is a great place to get your eyes checked.
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March 2024 by Rebecca Hoffman
The customer service was awesome!! The doctor was friendly & knowledgeable for my dad! Provided everything we needed!! Thank you!!
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March 2024 by Destiny Aldrich
Everyone was super nice. I was told my glasses would be done February 29-march 4th. It's now March 14th. I've called twice 1st time the lady was a little rude. I can't drive when it gets dusk/dark. My eyes are killing me in pain with headaches. I'm so ready for my glasses. I hate being impatient, but I was told a time frame, and I'm having vision issues.
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March 2024 by Thomas W. Nelson
Had an appointment at 4:15. Checked in 15 min early. Person who checked us in promptly left file on desk without putting it box for the doctor. Now 5 p.m. still waiting. Not coming back to this place.
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March 2024 by J R
I would highly recommend for your eye care needs America’s Best Contacts & Eyeglasses located in Surprise Arizona.I first called that location and spoke to an Associate named Sarah. She was very helpful with providing information of services and wait time. Although, the place was full of customers upon entering the store, I was greeted by a friendly Associate, her name was Nikita, she assessed my needs with a quick but thorough Q & A, and led me to a counter where my name was added to a waiting list and directed me to a large quite waiting room with plenty of seating. Courtney an Associate called me within 5 minutes. We went over the details of my eye glass needs, and within 20 minutes, I had my order completed. Courtney was friendly, professional, respectful, knowledgeable of the products and my insurance provider. Courtney made me feel she had my best interests in mind, by ensuring I was getting a superior product and a competitive price. The staff at this America’s Best location, especially the people mentioned in this review demonstrated amazing teamwork and customer service. I shall return for future eye glass needs.
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March 2024 by Kathleen Johnson
Rachel Ann is the best!! She is so pleasant and has a great personality!! She was so helpful helping me pick out my frames. I felt so comfortable and at ease with her!! The whole staff and dr are great
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March 2024 by Tyler Rieck
Very nice, quick and efficient. My visits where direct yet friendly. The pre-test and the exam were quick and painless. The selection is decent and modern. Everyone is knowledgeable, professional and fun to talk with. Rachael Ann was amazing as was the rest of the crew. My new go to place for services and questions.
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March 2024 by Rose Perez
Rachel Ann was super amazing she did a really good job finding the best prices for us and she has a very good and bubbly personality I’m definitely coming back here for now on as well as my whole family thank you so much Rachel Ann for making it the best experience and easy experience as much as possible
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March 2024 by christy bell
I want to thank Rachel Ann for the quality customer service that she provided today. Even though the store was very busy, Rachel Ann was patient and very helpful with showing me the exact frames that I was searching for. She also took the time to explain all available lense options. Ultimately, Rachel Ann insured that I was thoroughly satisfied. Rachel Ann is an excellent employée and both my husband and I will be back.
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March 2024 by rod scalf
Was my first time at Americas Best and was very pleased to receive the great advise and help in making my choice of glasses. Very good service!
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March 2024 by Aaron Espinosa
Gave me the wrong contact prescription now I have to wait 5 days because they couldn't get me in as a walk in when they were the ones that messed up!!!Update 2/7/24 - After waiting 5 days to see the doctor, they only ordered a trial pair and it has taken since 1/16/24 and am still waiting on a trial pair of lenses. Once they get those AND I try them on, I get to wait another few weeks for them to finally fix it and that's IF this pair works.America's worst is what they should be rebranded to.
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February 2024 by Yousuf A
Nikita provided amazing service and was really helpful. And Cayden was also great.
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February 2024 by Richard Keltner
They were wonderful and Nikita was so friendly so helpful and best of all my glasses look great thank you and I will be back
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February 2024 by Michael Downes
Excellent service. Went in for a small issue, and they repaired and cleaned my glasses completely complimentary. Customer made for life
