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March 2023 by Rhonda Peterson
Sales reps are very knowledgeable and very nice. Bought a patio set. Very good quality. Would recommend this place.
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August 2022 by Smith Kathryn
Goods offered excellent customer service and fair prices for high quality furniture.
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June 2022 by Connie Richtmyre
Absolutely Patio is the absolute best. Excellent product selection, phenomenally knowledgeable staff, excellent prices, prompt delivery and set up. Veteran friendly. Donna, Connie and Sal Rock! Don't waste your time shopping elsewhere.
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April 2022 by Jan G.
We bout a wind spinner for our backyard. $250 within 4 months paint peeled. Wouldn't refund or paint or offer any solution. Bought a bistro table 4 chairs $2400.00 5 month deliver chair arm cracked. Under warranty 8 weeks for a new one. Chairs squeek horribly even after oiled several time. Won't return and I'm a repeat customer they have an I don't care attitude.
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January 2022 by James Townsend
Nice store with good quality products and a knowledgeable staff
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September 2021 by Robert Rehak
They replaced the slings on our 30 year old tropitone chairs and repaired one of the frames. They look brand new now. Amazing job! Would highly recommend. Thank you.
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June 2021 by Erin B.
My husband and I went in the other day on a whim to look at some patio furniture. We were immediately greeted by Donna who asked if there was anything she could help us with. We told her for now we were just browsing. She gave us some time to look around and try some furniture and then checked on us to see if we had any questions. Donna was so pleasant and informative, she wasn't pushy, but was attentive. We ended up purchasing the most comfortable rocking/swivel chairs and sofa I've sat in. Prices weren't bad either for what we got! Delivery was swift, Sal and his partner were very nice and respectful of our property. They also have iron work which I think we will probably return to purchase. Highly recommend!
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April 2021 by Chris
A bit pricey but the furniture is very good quality, staff I’d friendly and helpful.
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March 2021 by Noel Ray
Working with Jim was a pleasure. He designed my whole outdoor patio layout with firepits and multiple out door furniture sets. Thank you Jim
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March 2021 by Tom J.
I did a request online for some information last week. Never heard anything so never went in. Customer service is dead in this country. Went to a competitor and purchase there.
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December 2020 by Elaine F.
We did receive full refund and settled our complaint.
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July 2020 by Cheryl Rivera
The patio furniture purchased from Absolutely Patio Furniture did not meet our expectation. The manufacturer, Hanamint, sent a notice that the patio furniture product had a defect and would correct. Almost 4 weeks later and several follow-up emails finally resulted in securing usable chairs. Never again! Absolutely Patio Furniture provided subpar customer service.
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July 2020 by Beth Zarnick-duffy
My husband and I are new "ish" to Arizona and wanted comfortable, quality, patio furniture. We had planned to purchase in March, but then due to COVID 19 we could not. Once stores reopened we chose to shop local owned businesses instead of big box options, to try and support locals. Fast forward we went to a local fabricator, but did not want to wait 12 weeks + so we then went to Absolutely Patio and found great Hanamint furniture, with higher Prices than we could order online, but again our goal was to support and shop local small businesses.Knowing we would spend thousands of dollars, I was candid and upfront with our sales agent, Donna, telling her before checkout that if we buy at delivery, no dings, no dents no blemishes or I won't accept. (I am picky and I thought it only fair to tell her and be honest). She assured perfection!We settled on the color choices of cushions that were well stocked, because we wanted a complete seating group, without waiting for 6 to 12 weeks for furniture, and we were assured they had lots and lots of this color. Okay, good to go.Then: Furniture was delivered with a scuff on the sofa frame, which I would have readily lived with, until we saw a scuff on the front of the arm of a chair right on the bend, and highly noticeable in the sunshine. Couple this with an ottoman cushion, that didn't fit in the ottoman frame properly, and looks as though it is squeezed on all four corners, while the 2nd ottoman was a perfect fit. I phoned to report the issues, and as instructed, I sent photos via email, that were NEVER acknowledged, by Mary, who asked me to send them.Shortening the saga, the scuffed furniture was switched out within days, but while we were not at home, and upon return we could clearly see the cushion was not replaced . No communication from the store about the cushion status, so I phoned to inquire.(AGAIN DIDN'T KNOW BECAUSE NO COMMUNICATION INITIATED BY ABSOLUTELY PATIO). I spoke to Mary who said, " this is just an ottoman, this is sometimes how the cushions come in," on and on I listened to excuses as to why the cushion didn't fit and it would take 6 weeks for a new cushion, and I should have told them right away there was a problem. (WAIT - I DID TELL THEM!) I explained this was not a $100 ottoman, but several hundred, and I bought TWO, plus sofa and two chairs. I called right after delivery and sent photos via email, but I paid several hundred dollars, on sale, and the cushion did not look good. She agreed to replace it, but without real explanation about the process, therefore I didn't understand if we were to use it for 6 weeks, or not until the replacement arrived, so I asked. Mary starting raising her voice loudly while telling me I was a terrible person and impossible and had no compassion for the fact that they had just reopened due to COVID19, and more! (Um, we were all facing COVID19 pandemic issues) I told her they could pick up all furniture, I did not want to be treated like this. She yelled more!Bottom line, I was mistreated. I never raised my voice once and I was on speaker with others around. I am the customer, but apparently that means nothing to Mary. I am keeping the furniture, but I had planned to buy the dining table and chairs and love seat and two more chairs and ottoman for different area of our yard however, fool me once, shame on them, there will not be another time to be fooled!I told Mary I hope she has a better day, because she was not being nice, and hung up. I do not need this kind of negativity and meanness when spending thousands of dollars, or even when spending $10! There is no excuse for this behavior and such treatment toward anyone!Photo of Absolutely Patio - Surprise, AZ, United StatesPhoto of Absolutely Patio - Surprise, AZ, United States
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June 2020 by Dan Reed
Top quality patio furniture that will last a lifetime. The employees there, are so nice & helpful.
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April 2020 by Tamera Beck
Great service, quality and selection. The sales person, Donna, was super nice. They had everything we needed to complete our patio set up.
