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January 2024 by PoeKat Brat
Speediness of service and friendliness of employees.
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December 2023 by Curtis Fox
The only complaint I have and this is true of other UPS stores is that the store hours were listed to open at 9am but no one showed up until 10am. This happens all the time and I don't understand why? Just list the hours to open at 10am but don't drag me out there at 9am to wait for an hour.
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October 2023 by Jake Thompson
TL;DR they need training on how to communicate with genuinely autistic people and a lesson in being kind and patient.Needed to get docs notarized so I went in and prefaced convo explaining I'm autistic and tasks like this can be challenging.She started like stampeding around the ups I think bc she thought I was lying about the autism and making fun of autistic people. The gentleman working with her asked her a question, I think to make sure she was okay and she didn't respond to him at all and just disappeared into the back of the store. She wouldn't notarize bc the format was wrong. Which was annoying but i tried somewhere else and they wouldn't do it also. So I think she was right.I signed the docs and needed to send them in the mail so I returned to the same ups and got the same girl helping me. She could not get the origin address correct. I very clearly said "Bolivar" and she turn the screen to confirm and it said "Boulevard" so I explained it was incorrect and we went through the spelling again. She turned the screen to me and it now said "Bolviar" instead of "Bolivar." I explained again it was wrong and we verbally went through the word letter by letter and she again turned the screen to me to look at and confirm and it was finally correct.So I raised my hands in the air as a funny fake celebration and said "we did it!" And this older gentleman working behind the counter said "we did what?" And I just repeated "we did it" bc it was quite obvious what we did. And he said matter of factly "SHE did it." And I just agreed and said "yep, she did it."She did it. And he did it. Fun experience for a person with autism.
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August 2023 by Flynn Huseby
Serena was super helpful today! Very patient and very accommodating. Keep up the great work!
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July 2023 by Lisa L.
Had a document notarized here. Lydia was very friendly and efficient. I recommend their notary services here.
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May 2023 by Lilliana Ortiz
The young kind today, was rude. 4/8/23 And please UPS when you have a lobby of 12 people. A “Ill be with you guys soon? Thanks for waiting goes along way. Especially dealing with so many seniors! No manners, then as I waited to return my Amazon package, the women said he standard have a nice day, with no sincerity. I heard her make a comment your welcome to the next guest! Very unprofessional. Next time you should say thanks for waiting and actually mean it! No side comments weren’t needed!
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April 2023 by Lilliana Christina Ortiz
The young kind today, was rude. 4/8/23 And please UPS when you have a lobby of 12 people. A “Ill be with you guys soon? Thanks for waiting goes along way. Especially dealing with so many seniors! No manners, then as I waited to return my Amazon package, the women said he standard have a nice day, with no sincerity. I heard her make a comment your welcome to the next guest! Very unprofessional. Next time you should say thanks for waiting and actually mean it! No side comments weren’t needed!
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April 2023 by Ava Whitmore
Lydia was amazing! She helped us with shipping items for our father’s memorial and with an Amazon return. Thank you for your kindness during this difficult time.
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December 2022 by Jim Henry
Janette was very efficient and thoughtful. I made some mistakes in my addresses and she had to redo the labels. She did it without complaint and helped me not to feel stupid.
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December 2022 by Jenny Crist
Janelle is extremely friendly and helpful, it's a pleasure doing business with such a wonderful employee!
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December 2022 by Monica Thomas
My first time visiting this particular UPS Store. I had to return an item. Usually any other UPS store I visit and return an item they tape it up for me. This particular store charged me $2.12 to tape my package but didn’t tape it in front of me. I didn’t have time to stand there. I also wanted to be considerate of the long line that was out the door. Will never go there again
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December 2022 by Mary Bortz
SERENA laminated a handicapped sticker and prepared for shipping two packages for us. She was helpful, pleasant, and easy to work with..well done, Serena! Thank you!
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December 2022 by Susan Buchberger
Dec 8 & no waiting in line at 3 pm! Awesome to be me today!
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December 2022 by Carlise E.
Sarena made every difference in my shipping experience the other day! She was so helpful, knowledgeable, professional and respectful of myself and the customers that I observed her assisting before me. With ease, she guided me through every facet of shipping from shipper to receiver, which made my options and selections a breeze! Thank you Sarena and Merry Christmas!
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December 2022 by Linda Rasmussen
The employees are so nice and quick to help you. Love this store.
