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August 2024 by Jo Black
I love this UPS store and use it frequently. I came in with an item that needed to be boxed up & sent off. The lovely employee (a lady) told me she could box my item up in a donated empty box without charge. How terrific is that? I will continue to use this UPS store in the future and tell all my friends about how friendly and efficent everyone is here. Keep up the outstanding service you provide!
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July 2024 by Lisa Carmen
The employees at this location are very friendly and helpful. They are always busy but never let you see them sweat it!
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June 2024 by Peoria Carrie
If you enjoy standing in a cramped area staring at PO boxes for at least 20 minutes while old people navigate what seems to be their first time shipping anything, then you have found the right place.
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May 2024 by Ramona Brunswick
Just tried to drop off a package that already had a label and was told their drivers won't accept packages over 100 pounds. I went home and scheduled a pickup. I also researched weight limits directly on UPS's site. It's 150 pounds, and my package is 109 pounds. This store is in Sun City, so maybe their drivers are old and can't handle heavy packages? I don't know, but it cost me $15 to schedule a pickup when I should have been able to drop it off at a regular UPS store without paying that extra fee.
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May 2024 by Jack Curlin
Quick in and out, conveniently connected with PNC Bank and restrooms open for public use.
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January 2024 by PoeKat Brat
Speediness of service and friendliness of employees.
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December 2023 by Curtis Fox
The only complaint I have and this is true of other UPS stores is that the store hours were listed to open at 9am but no one showed up until 10am. This happens all the time and I don't understand why? Just list the hours to open at 10am but don't drag me out there at 9am to wait for an hour.
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October 2023 by Jake Thompson
TL;DR they need training on how to communicate with genuinely autistic people and a lesson in being kind and patient.Needed to get docs notarized so I went in and prefaced convo explaining I'm autistic and tasks like this can be challenging.She started like stampeding around the ups I think bc she thought I was lying about the autism and making fun of autistic people. The gentleman working with her asked her a question, I think to make sure she was okay and she didn't respond to him at all and just disappeared into the back of the store. She wouldn't notarize bc the format was wrong. Which was annoying but i tried somewhere else and they wouldn't do it also. So I think she was right.I signed the docs and needed to send them in the mail so I returned to the same ups and got the same girl helping me. She could not get the origin address correct. I very clearly said "Bolivar" and she turn the screen to confirm and it said "Boulevard" so I explained it was incorrect and we went through the spelling again. She turned the screen to me and it now said "Bolviar" instead of "Bolivar." I explained again it was wrong and we verbally went through the word letter by letter and she again turned the screen to me to look at and confirm and it was finally correct.So I raised my hands in the air as a funny fake celebration and said "we did it!" And this older gentleman working behind the counter said "we did what?" And I just repeated "we did it" bc it was quite obvious what we did. And he said matter of factly "SHE did it." And I just agreed and said "yep, she did it."She did it. And he did it. Fun experience for a person with autism.
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August 2023 by jaime bell
Very friendly and funny girls working.
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August 2023 by Darrell Pohlman
Friendly and very helpful
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August 2023 by jerri schiff
Great service! Very helpful staff!!
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August 2023 by Yolanda Beavers-Campbell
The staff are friendly and helpful to complete mail service.
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August 2023 by Rozanne Hird
Fantastic
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August 2023 by M&M Jensen
Serena was great!
Knowledgeable & fast ?
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August 2023 by Marsha Graff
Always great service and friendly staff!
