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September 2022 by Shannon Nauer
The man that helped me was an absolute sweetheart!! Low prices for repairs and watch battery!!
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September 2021 by Everett Gray
Great customer service. Able to repair a watch that my father had given me about 25 years ago. I feel blessed for being able to find him.
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April 2021 by Josh Goslowsky
Incredibly helpful! The jeweler has a great collection and is very accommodating. Would highly recommend.
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April 2021 by Bill L.
Brought in a men's chain to be repaired and my wife's ring to put in a chip. Was quoted $120-$130. Never complained about the price and left our jewelry to be repaired. After 3 weeks of Kachina Jewelry having our jewelry it was finally ready to be picked up. Went to pick up and my chain was BLACK, which it has never looked like that in over 1yr of wearing it. Was not repaired correctly and my wife's ring looks horrible. Rich the owner had the audacity to try and charge me 3x's the amount that he quoted me. He called the Sheriffs Dept and wasted their time while they heard him screaming at my wife & I.. Beware DO NOT GO THERE.
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March 2021 by Susan Benson
Great for watch batteries and native American jewelry. Friendly guy.
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December 2020 by Grant Hall
Richard is a most welcoming owner. Our first visit and we had a delightful conversation. Lovely store with extensive jewelry selection. And Kachinas? Wow!Lots of beautiful Kachinas!!!
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September 2020 by Paula P.
I took a bracelet I made in sterling silver to be repaired bc my studio was closed due to C19. I asked for it to be laser welded for my customer that broke it in half. They said the silversmith would solder it. I said the stone and setting would have to be removed and prefer laser weld. I got it back soldered. It was filthy dirty with black smudges on the sleeping beauty turquoise, fire scale, solder debris and smudge! . The worst part is that the fire scale and rough work was not polished clean. I cannot believe that this store would send an item back in this condition especially for what they charged!!!!. I had to find a place to buff out the white discoloration. The setting wasn't even soldered down as asked. Do not waste your time with silver repairs. I can't imagine what they do to gold. They seem to specialize in silver jewelry so I felt it would be a good choice. Never again. As a novice I could of done better!
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September 2019 by Eddy Floyd
The gentleman repaired my watch band and replaced my battery at NO charge. What an awesome man. I hope to do more business with him.
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August 2019 by TAYLOR Swift
This day was a ruff day for me and the kid i am rearing! I managed to get to the store and i had some pottery for sale. I thought this is the place for they have some fine indian things inside of the store. I was amazed at the quality of all his fine things needless to say i was very sorry to have to grab and throw my defiant child out of the store! Which caught everyone a little off guard may i apologise now. But the store owner handled it very well being that there are so many breakables in the store but he maintained his composure. Unfortunately what i was selling was not in good enough condition to him to purchase for he seeks out only the best in quality so you really are getting what you pay for! Unique, perfect conditions. The best! i would suggest this store for christmas shopping ideas. You wont look cheap, you'll like the jewelry something for everyone here who has good taste. Thank you sir for visit and thank you when i had to throw the kid outta the store. Your store is impeccable! And fine!
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July 2019 by Amy W.
Horrible customer service!!! Took my watch in for cleaning and repair. Watch repair man is incompetent. I have taken it back twice because the stem keeps popping off and it doesn't keep time. Dick will not talk to me and threatens to call the police if I keep calling. I will be looking for a reputable watch store to fix what Kachina jewelry has done to my watch.
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April 2019 by Christine Rudolfo
The owner is a very awesome person everything is very reasonably priced
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February 2019 by Lisa Karl
This day was a ruff day for me and the kid i am rearing! I managed to get to the store and i had some pottery for sale. I thought this is the place for they have some fine indian things inside of the store. I was amazed at the quality of all his fine things needless to say i was very sorry to have to grab and throw my defiant child out of the store! Which caught everyone a little off guard may i apologise now. But the store owner handled it very well being that there are so many breakables in the store but he maintained his composure. Unfortunately what i was selling was not in good enough condition to him to purchase for he seeks out only the best in quality so you really are getting what you pay for!
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May 2018 by -Par4No2]v[aL- tm
Roy Brown is amazing
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February 2017 by Dawnpilot
Beautiful turquoise jewelry at great prices. Nice variety. Also a wonderful place to repair jewelry, turquoise or otherwise. The owner is delightful.
