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February 2024 by Yuloque Karr
Sashe specifically was very helpful with getting me a phone glass and phone case! She offered all the help she could and I greatly appreciate it. At the very end, my dog tried to run away and she swooped into action and brought my dog back into my loving arms. THANK YOU SASHE!
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November 2023 by Allen Razza
Salesman wasn't pushy,very knowledgeable about the phones he's selling, will give you his best price out the door
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November 2023 by Surprise Location
Awesome ppl here always so helpful and knowledgeable
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August 2023 by Charles Robinson
I walked in there today thinking that I wasn't going to get my phone fixed. A young man John had my phone working in 5 minutes. I called several times cricket online talk to three texts didn't know how to fix my phone. John you need a raise.
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August 2023 by Dustin Stout
john was super hot…. i mean smart and handy
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August 2023 by Kud Gray
Awesome employee thanks John
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November 2022 by joe davis
Resonate phone plans with good service and coverage
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July 2022 by Sidney Mac
Not the best internet provider, but they will do
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April 2022 by Christina Willingham
Have had cricket forever ..love them best value around they are always helpful ..my son and I went in for new phones and Delilah helped us she was amazing went above and beyond..she put the protective glass on my screen and helped me transfer all my stuff over to new phone...
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February 2022 by Cindy Louwho
The middle aged guy who works there is useless. Ed, Ted not sure what his name is. He completely messed up a simple phone upgrade, changed my whole plan then said he'd give me a credit and didn't. Takes a personal phone call on his cell which from what I could hear him saying was not at all an emergency and should not have been taken while dealing with the customer that he messed up with. If he stayed off his phone and paid attention to his job he wouldn't be messing up people's accounts. Then a customer came and says Español as in I'm a Spanish speaking person can you help me. He gave a No and that was all. Didn't even bother to try and see what he could do to help. It was very unprofessional and down right rude. There was no one else in the store but me and other guy he could have taken time to help him. THAT'S when he should have his phone out and used Google translate to help communicate with his customers. Everyone there needs retraining or be replaced.
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February 2022 by Trish M
AVOID THIS LOCATION.RUDE RUDE RUDE!!! I was told it's a "you problem" because I wasn't reveiving Cricket texts to reset my password. The girl behind the counter said she had the same problem when setting up new user accounts and "No one knows what's wrong". She also stated she filed a complaint. I called 611 and the issue was fixed in 5 minutes- he knew exactly what was wrong and multiple people have been having the same issue.
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October 2021 by nicole Vanus
Good deals if your a first time customer
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August 2021 by Marcus Carrillo
"I don't know if I can help you right now."The past three times I went into this location the man that works at this location can never seem to help me: Start new service, change plans, or active a new line. Every time one of the ladies are there they seem to get things done with ease. If you have to go to location, hope that one of the ladies are working...
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July 2021 by Marie Sturgis
The lady that was on today.She sure knew your phones.Very caring about our problems she was very smart in other words.Pleasent and helped us fix our phones.She really needs to get recognized. Her Customer Services skills.I have owned my owned Business for 30 yrs.I would not ever let her go.So Calming, Smart and Very Patient with her Customers.Thank You for her to be there This day.We have been with Cricket for a VERY LONG TIME.Thank for CRICKET also enjoy our phones.Thank you Marie Sturgis.
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June 2021 by Stephanie
Maria was Awesome! She helped me and was so nice, professional and I really appreciated her kindness!! Thanks mamacita xo
