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May 2024 by Lori Killian
I've been going to AAA for a few years now and have always felt like I was valued, and never had to worry about them telling me I needed a repair I didn't (like a nearby tire place did). This time I needed a repair done and needed it fast as we were leaving for home the next day. I went in right away Monday morning and talked to Clark and told him what we needed (thankfully my husband had diagnosed) and he gave me a very fair quote and told me he could get it done that day. Clark and the staff were lifesavers!
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May 2024 by JP Stein
I have had excellent service each time I have come to the shop. Everyone is knowledgable, committed to customer service and focused on doing things correctly. They make having car repairs done a positive experience.
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March 2024 by Ellen DeLucia
Unfortunately, my first visit wasn't really very good. I had a long list of things that needed to be done and one was a fairly big repair concerning my AC. The initial communication was poor and it took them 1-1/2 days just to diagnose the large repair, which in the end didn't get done due to costs. For the most part, they were friendly with me. I did witness some disrespect toward another customer though. I'm afraid I won't be going back after they had my vehicle for almost 3 days and just the "small stuff" was accomplished.
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March 2024 by Vivian Harvey
I would not go back. Was referred by AAA after needing a tow. Had multiple problems through the process, most or all could have been avoided. Poor customer service and seem more concerned with $ than good car care. Do not recommend.
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March 2024 by Annette Taylor
If you do go here, make sure to get a second opinion. They insisted I needed a new waterpump, $3500. I took it to Big O's around the corner, and it was a cracked radiator. When I went back to AAA, they insisted it was the waterpump, even after I said I've been driving it for a few days with no leaks. It felt like a scam to me. Pay $3500 and then have to put in a new radiator. I will never go back here. Bruce at Big Os is an honest business man.
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January 2024 by Amy R
This is such a phenomenal auto repair shop. The staff is always so friendly and kind. They are extremely knowledgeable. When I walked in today they greeted me by my name ?This is an honest repair shop! I’ve recommended this AAA auto repair shop to a few of my friends who needed significant car repairs. I have a car in excellent condition but avoid dealerships. I get basic repairs on my older vehicle such as maintenance to keep my Camaro running in good condition ?They treat her really great.I’m grateful for this place and the service.
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January 2024 by Amy R.
This is such a phenomenal auto repair shop. The staff is always so friendly and kind. They are extremely knowledgeable. When I walked in today they greeted me by my name This is an honest repair shop! I've recommended this AAA auto repair shop to a few of my friends who needed significant car repairs. I have a car in excellent condition but avoid dealerships. I get basic repairs on my older vehicle such as maintenance to keep my Camaro running in good condition They treat her really great. I'm grateful for this place and the service.
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December 2023 by Ramona Brunswick
My son's car was making "a rattling noise and shaking at idle. " I've been a member of AAA for over 15 years and have always had good experiences with their roadside assistance. They diagnosed the problem the same day and provided a 34-point diagnostic. I wish the repair was inexpensive, but it wasn't. Even so, I was pleasantly surprised when they gave me a ride home as well as a ride back to the shop when the car was ready. I will be going back to have the motor mounts replaced.
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November 2023 by steven garibay
We took our car in and the team appeared to be confident that they had fixed several critical issues charging us a few thousand dollars to keep the car running. A couple days later the engine blew…salvaged vehicle for $500. Lesson learned, never going back here. Things happen but the car was running better than before we took it here. Though we’d be safe with AAA, nope!
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November 2023 by Maggie Edwards
I hope I've found the shop for all my vehicle needs. These guys went way over what was expected. My Jeep is in for bad valve seats in my motor, they are working with Warranty people I have to get it approved for a claim, they can get sooo much more then I can with this terrible Auto Warranty place, they know the lingo, icdont!
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November 2023 by James Eilenberger
Had air leaking from my tire, was almost completely flat when I arrived. They took me right in and had me on my way in no time at all. Great staff and service.Service: Tires
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September 2023 by Dawn M Snell
My sister is dealing with a repair issue right. They charged her 400 for a new battery then a couple days later the car dies again and they say it's the alternator and asking for almost 750 bucks... I don't think she should have to pay the full amount I think since they miss diagnosed the issue the first time the 400 already paid for a new battery should go towards the 750 balance. I guess Monday we will find out...
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September 2023 by Dawn Wertz
The management and staff at this AAA location went above and beyond to determine the correct oil for my VW Jetta. And when they didn't have it, they went to the dealership to get it. Now that right there is outstanding customer service. They could have told me they don't have it and sent me on my way. Thank you to everyone involved in getting my oil changed with the correct oil. I highly recommend this location to everyone. Well done!
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September 2023 by Nichole Schwartz
Very nice people. Explained in detail what was going on. Even went out of their way to tell me about my engine possibly being faulty
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September 2023 by Shiva P.
Clark was so amazing and helpful. Best place for repairs. Highly recommend they are very fast and efficient.
