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October 2023 by F. D.
It wasn't enough to cut back on human cashiers, but now this Fry's location is replacing even more of the regular checkstands with self-checkout lanes. Seeing new equipment in place (but not yet installed), I asked an employee what was going on and was told "they're putting in even more self-checkouts so that customers will be forced to use them". NOT THIS CUSTOMER--and I won't restock the shelves, sweep the parking lot, or scrub the toilets, either. My days of shopping at Fry's are quickly coming to an end.
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September 2023 by Julie R.
The two stars is for the cashiers. Fry's doesn't hire enough baggers to bag your food, and you have to bag your own groceries. I was bagging A LOT of groceries. The cashier was done scanning, stood there while I'm bagging (didn't help finish) and says,"Waiting on you to pay." What?! I'm doing her job, and she has the nerve to tell me she's waiting on me?!Other times when there's a bagger or not, the cashiers finish processing, the bagger or customer is still bagging, and the cashiers just stand there...waiting...like it's beneath them to bag. It's ridiculous.
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July 2023 by Gina W.
I have been using Fry's "pick up at store" for a couple of years now. Always pleasantly surprised by their team members. Love how shopping at Fry's earns me money off gas per gallon too. Tried and true, they are always consistent and have amazing deals.
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February 2023 by captain w.
Beware of the self checkout N**** Short curly hair loud and obnoxious. She stands over your shoulders while you are doing self check out like you are going to steal bananas or something stupid like that. Stick her in the booth at the gas station because you certainly can't steal gas. Forgot to mention that I have only observed do this to non white customers!!!
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January 2023 by Tana J.
The cashier, grocery bagger and manager saw my Dad and I were having a bad day. By the time they were done cheering us up, was in tears of happiness. Great people are working at Frys!Made our Year!Love them!
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November 2022 by Royce M.
So unpredictable. Never know if their bar area, Murray's, will be open or not. Sorry way to run a railroad!
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October 2022 by Patricia F.
Prerequisite for pharmacy employee is to have a bad attitude. Everyone is the same. Crabby and grumpy. Nothing pleasant at all.
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October 2022 by Micah S.
The pharmacist refused to fill my prescription because I was not a regular customer at that pharmacy. I just moved to the area so not sure how I can be a regular when it's my first time! Don't think I've ever been denied to do business somewhere cause I'm not a "regular". Said the medicine was only for people that fill there on a regular basis.
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August 2022 by Ken L.
Never have I been to a wine bar at a Fry's, but today was so much fun with Kevin serving us. Sampled five different wines. Suggestion might be to actually have a price of the wines posted. One of them I couldn't even find on the app but Kevin got the price. I'm much better way to start our experience when shopping is really not fun anyways.
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April 2022 by Bettina C.
Love their pick up service and the choices of the different departments . Since I have trouble getting around such a large store this service still gives me the opportunity to have the variety I like and need.
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March 2022 by Ron F.
This Fry's has the rudest employees in the deli of any Fry's I've ever been to. Their chicken guy argues with you and tells you to go get the chicken off the islands. Personally I love Fry's chicken and look forward to going in and waiting until a fresh batch comes out of the fryer. That won't happen at this Fry's. The chicken guy won't give you the fresh stuff; he will tell you the chicken on the island is just as fresh - it's not. I'm tired of getting cold, greasy chicken. I'm looking for a different store. Anyone know where you get hot fresh supermarket chicken?
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March 2022 by Lauren O.
Judy is an absolute Angel. She was so helpful and patient. You really don't meet a lot of those kind people anymore, I really appreciate her and all her help.
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February 2022 by Cliff K.
One thing I always look for in a grocery store is this it clean? the store was very clean. The other thing is the staff, the staff were very friendly and helpful and they were all wearing masks. I would recommend getting the VIP card that gives you a discount when you scan some of your items. They were working on making sure everything looked well stocked and orderly. The vegetables seem to be plentiful and for a typical family grocery store that seemed like they had a fair selection of organic items. They also had grass-fed beef and bacon that was uncured. They also have some individually prepped items which are good for a senior that may want to not have to prepare everything. They even have some Frozen organic items which were particularly of interest to me. They had the typical selection of soda pop but with the added twist of having individual sodas available that were made with cane sugar that I enjoy. I've been when it's been crowded and not crowded and the line through the checkout area has always been fast. It's a complete grocery store with about everything that you could want.
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January 2022 by Theresa T.
I LOVE this store and have had nothing but EXTREMELY positive employee/customer service interactions until last night. Hey Fry's, it's OBVIOUS that Mari doesn't like her job, so maybe put her in a position where she doesn't have to help us idiots at self-checkout, because she is downright mean. High kudos to the lady working the customer service desk today (012822) around 2 pm, who made good on a $20 screw-up of Mari's. (Your name-tag was skewed, otherwise I'd love to praise you by name.) This rating would have been a '5' if not for Mari last night. Normally when we are in there, we have nothing but good things to say about you; checkers are fantastic, stockers are helpful, and clean-up staff made me feel better with humor when I broke a jar of garlic at self-checkout. Keep it up guys... it makes a difference.
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December 2021 by Kayte B.
I bought a cabbage here. As soon as I started cutting into it, there were worms. Never shopping at Fry's ever again. Basha's, Albertson's and Sprouts are my go-to now when I don't have the time to commute to H-Mart.