The individuals at the bank were very friendly albeit slow. I received a call from the home office and the woman I spoke with was VERY rude. There is no reason to treat a customer that way. If you are thinking about using BOA be forewarned.
December 2022
This is a horrible place to do business. Huge lines and no help. Rude employees and entitled management.
April 2021
Didn't go to the drive thru. Had an appointment to open an account there so I can close my Wells Fargo account next month. I used to be with Bank of America since 1993 and now I want to go back.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.