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March 2024 by Matthew Quinn
Every time there is supposed to be a Sunday delivery from Amazon they commit fraud and claim to have attempted to deliver the package but the door or driveway is blocked. Cameras that monitor the driveway and entry show no attempt is even made. I've tried the post master, USPS IG, and Amazon. It seems like this would be a breach of good faith on the contract they have with Amazon, disappointing to me as a customer, and fraud/time theft on the part of the mail carrier who is being paid for the delivery attempt and instead falsified the record by claiming a delivery attempt was made when in fact it was not.
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March 2024 by Marisa Watson
THIS IS THE WORST POST OFFICE EVER!!! ?? THEY LET SOMEONE CHAMGE OUR ADDRESS AND SAY NO ONE LIVES HERE. TOTALLY AGAINST THE LAW!!! THATS FEDERAL CHARGES THERE!!!!
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February 2024 by Skoolin Around
Ohhh….Sierra Vista!!!! 2040 for this upheaval of SV can’t come soon enough. Hereford post office talks smack about these clowns as well. 205 reviews…and a majority negative!!! Hilarious!!!
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January 2024 by Sandy Parks
Each time I’ve gone into post office the staff is extremely pleasant, efficient and knowledgeable. The wait time is never a problem! Very happy with the service.
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January 2024 by Karen Bilbao
This post office screwed up a time sensitive letter 1 mailed it off 4 days before the due date and they received it 5 days after the cut off. Needless to say I didn't receive my lump sum retirement. Thank you USPS.
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January 2024 by meilinda Garcia
Staff are fast, efficient, and friendly
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December 2023 by Jason Mitchell
I have never met a more incompetent set of thieves in my life. I really hate that everything has to go through them. The carriers open every box and package that you receive, and then proceed to steal your packages if it’s something that interests them.All while they tell you that your package was accidentally placed in the wrong “community box”. This is awful and very frustrating. I was told to contact my shipper for another shipment as if it’s that easy to do. Avoid them at all costs if you can.
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December 2023 by Karmen Cruz
Worst service ever, they still delivering my packages to the wrong adress and not delivering it at all. You can't trust USPS Sierra Vista.
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December 2023 by Kenneth Spencer
Ah, the majestic den of bureaucratic chaos known as the United States Postal Service at my location, where dreams of timely mail delivery go to die a slow, agonizing death. Let me regale you with the fantastical tale of how my very existence was denied by the gatekeepers of the mailbox abyss.After months of peacefully residing in my humble abode, basking in the sunlight of existence, the USPS, in all its infinite wisdom, decided that I no longer exist. Yes, folks, apparently, I am but a figment of my own imagination. The nerve! And when I dared to venture into the lair of the angry crypt keeper behind the counter, I was met with a symphony of accusations as if I'd orchestrated a grand conspiracy to vanish into thin air.The USPS, with its Sherlock Holmes-level detective skills, couldn't locate me in their labyrinth of records. Clearly, I must be a mythical being dwelling in the land of the lost mail. Oh, and let's not forget the charming customer service! The angry crypt keeper decided to bless me with a serenade of scolding, as though my mere existence disrupted the cosmic order of their disorganized realm.In conclusion, if you enjoy being told you're a ghostly apparition haunting the halls of the USPS, this location is your haunted house. One star for transforming the mundane task of mail delivery into a Kafkaesque nightmare. Congratulations to the USPS for making me question my very existence and providing the ultimate lesson in patience and disbelief! ??
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December 2023 by Elisa Rodriguez
This young stupid driver that is always drives like he’s behind on delivering mail on E. Cottonwood Drive Sierra Vista must be putting my mail in the wrong mailbox. Bc I get calls from where my mail comes from, and! Which I’m expecting are being returned to sender. Someone better take care of this situation asap!
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October 2023 by Alex Alcala
The staff working the counter at this location are very friendly and accommodating. However, the mail delivery drivers are constantly misplacing packages by delivering them to the wrong location and or placing them in the wrong parcel boxes. Or they will place them in the larger parcels and place the keys in the wrong parcel boxes. Each time this happens and I contact them about it, I am simply told there's nothing they can do and that I should contact the seller of the item I purchased to try to have them resend or refund me for the item . However, this is not possible because USPS is marking the packages as delivered . Additionally, I have repeatedly requested both the postmaster at this location as well as customer service over the phone and online to try and replace the seals on the parcel boxes. This is been a 6-year struggle with no resolution and my mail has been continuously getting wet every time it rains.
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September 2023 by E Bidgood
I had ordered 2 books that I need for my studies. Yet they were completely capable of delivering 1 book on Saturday but Sunday they couldn’t find my address? Incomplete address? Makes no sense what so ever. Now I don’t even know if I will get my my book that I need. Yet they don’t even have a phone number for anyone to call. Wth is this!
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August 2023 by Tim Taylor
This could be the worst Post Office (PO) I've ever had a chance to visit. I guess there's a reason why this PO has a 2.1 star rating. The front counter lady training new employees on 3 August 2023 was not only unprofessional but rude. This PO is so far removed from customer service there's no hope for it.
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July 2023 by Cameron Gregory
Absolutely lazy post office workers. Not only do they consistently fall behind in offloading trucks, they have no urge to help when it comes to just picking up a package. Everywhere else I have been I have never had an issue picking up a package before delivery since their delivery times are always late. 0 stars.
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June 2023 by dan briner
I have called multiple times and went to the post office with a piece of mail from previous owner. I said the owner moved out of the country. All her mail and her deceased husband's mail needs to stop being delivered. It has been over 3 years already.
