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January 2024 by Ry Bajanconcepts (bajanconcepts)
Customer service is not a priority at this particular Ross. 16 people in line, 1 cashier, 2 other employees to include the manager on duty chatting while the line moves 1 customer every 5 minutes. The 2nd star is for the items and savings, otherwise it would be 1 star. So do not go here expecting excellent customer service. Go for the savings and products savings...Update: I added 1 more star for the young lady who was quote professional in resolving an issue despite the other cashier having a personal meltdown. When we entered the store he kept complaining in front of customers that he is never going to get off of the register, made a rather rude announcement for customers to take the hangers off the clothes if they want things to speed up, overall attitude in front of customers just unprofessional and uncalled for.
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January 2024 by Nathan Stone
I used to shop at the store when I lived here before years ago, I've been in there three times recently and each time there's a long line of people and each person has a ton of stuff in their basket yet each time only one working the registers while other workers are near bye talking and having a good time but not helping the registers....
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January 2024 by Brenda Loomis
Messy but always find great deals
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January 2024 by Stephen Metz II
Good prices and good customer service
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January 2024 by Linda Salcido
There's not much in some medium sizes, but the selection overall is great. Friendly and helpful staff as well.
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January 2024 by Toby Morgan
Very messy.Prices all over the place.
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January 2024 by Isidro Morales
I left very satisfied with this Ross
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January 2024 by Carmen Gonzalez
Excellent service and variety of items
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January 2024 by Amber Garza
I love Ross you can get designer clothes for so much less
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December 2023 by Paul Anthony
The store itself is very affordable nice merchandise! Friendly and helpful staff very comfortable experience
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December 2023 by Chica De
They have a great selection of clothes and home goods, but the store is always a little trashed and there is usually only one cashier despite super long lines. If it makes you mad to see employees standing around and talking to each other instead of doing their job, you should probably avoid this store.
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November 2023 by Law Student
Great place for brand name discount priced clothing, great for Christmas presents. Home goods, rugs and anything else you can find at Ross.
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November 2023 by Jaci Emerson
There was a line of at least 20 people and they only had 2 cash registers open. As we stood in line watching at least 4 employees standing around and not checking people out. Horrible customer service
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November 2023 by Prince Victoria Burke
A lot of choices for good prices. I found new outfits for a good deal and loved the convience. But when it comes to trying things on, I want to just go in and try them on and not have someone watch me and count how many items I have. It just makes it a little awkward. Just a little overdone on security. I understand you are trying to prevent theft but I think security tags on the clothes are goodenough. But overall, it is a good place to shop. ?
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November 2023 by Gary Higdon
This is the worst Ross I have ever been to, the cashier asked for me to come up next and when I did he took a guy that just came up with a return instead of me and then when he was done his register went down and soon as I said something he said if I didn't like it just go somewhere else. I don't recommend this place at all.