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March 2024 by Rick Nelson
I should have followed the negative reviews before ordering a pizza at this location.Ordered a pizza for pickup by phone and was told it would be ready in 15 minutes, we arrived 19 minutes later and it hadn't even been startedThe entire operation appears to run on chaos and an extreme lack of professionalism.Now it has been 30 minutes and we are still waiting.Suggestion there are many more places in Sierra Vista to order pizza, definitely go elsewhereThis is a poor representation of a veteran owned and operated business
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March 2024 by Connie Collins
Epic garlic cheese crust pizza is amazing
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February 2024 by gWorksMedia Productions
This location is for carry out or delivery only. It's primarily a kitchen. So I can't really rate the atmosphere. However, I CAN say that the employee behind the counter was less than helpful. In order to give a full review on this visit, we have to go back about a month to the 1st time we had a Papa Johns Pizza delivered . . .After some difficulty placing my order online, we finally got it. Just a large specialty pizza. Simple. Watching their neat little online order tracker, we could follow the progress. It got all the way up to where they should have been boxing it - then it jumped back to 'Making your pizza'! By this time it had already been 25 mins. One full hour and 6 mins later, our pizza arrived. Barely warm at that. (we're less than 2 miles from the restaurant) Still, we tipped the driver bc a driver often has no involvement in the process other than delivery. We chalked it up to it being a busy night, and ate our warm pizza. It tasted pretty good, the order was correct. 2 weeks later, tried again. This time it was only 58 mins from order to door. The driver told us he was actually the store manager and apologized as they were very busy, he refused the tip. Pizza was NOT good that night! About a week later we received 2 postcards from Papa Johns announcing "We can do better - give us another chance", in the mail. Each were coupons for a 'free medium cheese pizza' (Carry out only)! Really? - Ok, I get it . . . A medium sized 'base pizza' + extra for any toppings. Thought we'd try it ONE LAST TIME! After I spent a good 20 mins trying to place the order online, neither coupon code would work. I kept getting error messages. I get in my car and drive down there. The kid at the counter tells me that he has no way to process the coupons on his end, it has to be done online or in the app! Then walks away! I sat down with my phone and tried again. Still - 'error'. At this point, I was VERY frustrated and wanted to scream! I stood at the counter waiting for the kid to come back and help me on my phone. After several minutes, I laid both coupons on top of the register . . .and . .walked . .out.Within a few mins., I found myself at Vinnie's Pizza for the first time, just across the road! (See my Vinnie's review)
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February 2024 by Hunter Harris
Mad respect and even more love for you guys never had any bad Incidents from my Papas Crew ?
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January 2024 by Alexis English
Papa Johns is awesome! They give back to the community and really helped my company out. We will continue to support them for supporting us!
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January 2024 by The Bookkeeper
New employee took order. Hung up without asking my name. Told me 35 minutes. Arrived to pay, other lady went through phone record to find order, said 10 more minutes, that was 45 minutes ago. No apology, terrible
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January 2024 by Hector Fuentes
As good as you know it
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January 2024 by Crystal Shari Hernandez
Always takes them over an hour even though they are a few blocks away, the last time I ordered and paid over the phone, food never came, I got a text message later saying sorry our ovens broke.
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December 2023 by Ivonne
Best pizzas!
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December 2023 by Kathy Ball
Delivery was fast !!A little skimpy on the toppings but my pizza was good!!
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December 2023 by Aussiewayne100 Queensland
On 11/29/ 2023 I purchases a Shaq-A-Roni pizza thay is advertised at 13.99, but they charged me 16.75 for the pizza. Make sure you chech your receipt as this store will over charge you, this is the second time this has happened and the LAST.
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December 2023 by tyler mcbride
ordered pepperoni stuff crust and didn’t get it probably won’t order here again ?
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November 2023 by Tania Gleason
Always busy but there is a reason why...the food is always delicious and the staff is always friendly.
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October 2023 by Margarita Garcia Erwin
We just had their pizza and the pizza was delicious we will be returning in the near future!
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September 2023 by R W.
Ordered the works with a stuffed crust. It was delivered promptly and was hot and delicious!!