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February 2024 by Ron Crandall
Had a bad time to get the discount to get two new tires the guy was really rude and kind of pushy trying to sell me had my daughter with me he said it'll be about an hour and a half we said all right walked across the street walked around and went and had lunch came back car still in the parking lot so we sat for a while and then we took off again came back car still in the parking lot I walk in and asked so is there a reason my car is still sitting in the parking lot he says oh yeah you're next we had a car stuck in the bay Stuck in the Bay Whatever So he says you're next Hour and a half he quoted and we weren't out until two hours later almost missed my doctor appointment And at the end they handed my keys and nobody said anything not a thank you not Thanks for your kind Coming to us you know Nothing just rude rude rude and they'll let you sit there forever and not say anything They don't care and apparently the feedback online shows that and the only respond like two or three feedbacks that are negative they don't respond to all of them because like the other person said it's a bunch of kids and children work in there they don't They don't care about anything Or anybody Don't go there don't waste your time there's lots of tire places in town I used I've been going to Discount for 30 years but these guys here and Sierra Vista Not worth your time or money
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January 2024 by Anthony Ford
Fast, not horrifically expensive. Responsive to customers.
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December 2023 by Ken Taylor
By far our Favorite DT store. We've had services there for almost 2 decades and have always had exceptional experiences. Fast, friendly, professional, and contentious.
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December 2023 by Justin Heape
Great place no real problems repair was free staff was excellent the only thing was when I left I found a vibrator in my car¿???? I checked and all mine were accounted for so I called and let them know "yo I found one of yalls vibrators" no one would claim it smelt like it was recently used and they way the guy was walking come on I know that walk.....
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November 2023 by Phyllis Bramel
I had the pleasure to do business with Discount Tires 2 times this week. First to get tire pressure sensors and then finding out I needed 2 new tires. I was helped first by Nathan who was very knowledgeable, patient, kind and helpful. My second visit I was helped by Jon, who again was knowledgeable, patient, kind and helpful. I would highly recommend this company, they have a great team working for them.
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November 2023 by Leon Dutton
These guys at this discount tire take care of you like your are family. Service and prices are great. They always go the extra mile to help you out and I can only hope that all discounts could be this good.
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November 2023 by Mr Dotson
Absolute joke…waited hour for my tires to be balanced and rotated only to leave and still have a problem with shaking and wobble. Brought back immediately only to sit and wait again. Horrible customer service bunch of children working here. Do not come here ever!!!!
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November 2023 by SS Jane
I was about to make the trip from AZ to AR and needed a tire because we were running on a can of fix-a-flat. I'm pretty sure "Discount Tire" is but only a name and has no implications on the cost of the tire. But... a tire is what we needed, and they did have that, so 5 stars.
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November 2023 by Dean Sieling
Worst service ever. It says order and setup appointment online and service is 30% faster. It is actually slower. I setup an appointment for 9:30am online. The store called and said the tires won't be in at 9:30. But they would call me when they come in. No one called so I called at 11:00 am and they said another hour before the tires would be there. At 12:00 no call so I went to the store. They had the tires. Who knows how long. They said after the car in the bay was done they would start on mine. Two more cars had tires installed and they still didn't start on my tires. People that came in after me got out before me. Finally I received a text my tires were ready but no one called me. They called everyone else so I had to get in line and go to the register to get my tires.
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November 2023 by Katherine Z.
I was misrepresented. I went in on a rainy day, had one tire that was low checked. I knew I probably needed a new tire because it did not hold pressure. When the rep came out, he said I needed four new tires, but they didn't even keep this low end brand in stock. I paid with a card approximately $1500 for four tires , Michelin. . The next day I decided to drive to Tucson where I still have warranty on my car and thought maybe I had warranty on my tires . I realized with their assistance my last check up was in August I definitely needed two tires , but absolutely not four. I replaced the two tires and it cost me less than half. They also said that the tire was a tire made specifically for Mercedes , not low end. I will not trust their opinion again.
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October 2023 by Susan P.
I do not know anything about tire shops, but I do know that when we had an unexpected flat, irreparable tire, this shop took care of us quickly and with great customer service. Our vehicle was towed to the shop around 10:15 a.m. After selecting a replacement tire, we were told the car would be ready around noon. Instead, we were driving away with our new tire by 11:20 after spending a short time in the clean, spacious waiting room. Our tow truck driver suggested coming to this business rather than the Toyota dealership because it would save us some money and we are glad we did.
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October 2023 by Thomas Whittington
I've been using discount tire for 30 years. No matter the location, they've always treated me right. Had to have a new rv tire mounted and purchased new lug nuts. They were very friendly and I was out within 30 minutes.
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September 2023 by Thom R
I've been to several tire shops in town and at least 5 Discount Tire stores across Arizona and the S.V. store beats them all! The outstanding customer service, can-do attitude by the techs and excellent sales support is unparalleled! Ricky Pinzon, the store manager has created an exceptional work climate that is reflected in the morale of his entire team. Several times I have called him from as far away as Alaska to help my family and friends with their tire issues and he always goes above and beyond to take care of them. They are simply the best and I trust them explicitly for all my tire needs - no one else does it better!
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September 2023 by JM M
My husband took our SUV in yesterday morning for a tire inspection. Appointment time was at 8:45am, yet he wasn't seen until almost 10am. The tech had our car in the bay 10 minutes, brought it back out and said there was a nail we patched and filled it to 35psi. By 5pm, psi on the tire was 32, we filled it up to 35. This morning psi on the tire was 25 and the tire light on. We called and was told with patches that's normal just ignore it. We live in a rural area outside of Tombstone so ignoring tire pressure isn't smart. Well we ignored them instead and took the car somewhere else and was told needed a new tire.
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September 2023 by The Goat Herder
I'm a fan of Discount tires. Generally helpful and they get you on your way. Staff here not as professional as I am used to at other DT stores. Will come again.