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January 2024 by Austin Beale
Went in to get some warm socks for my winter riding trip. They walked me right to them and let me choose the ones that made me happy. Super warm wool socks! Super nice people!Will return when I visit Sierra Vista in the future!
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January 2024 by cheryl petika
Not busy very friendly helpful
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January 2024 by Nickie Stefaniak
Rude staff. First we went in and I was there to get new hikers. But, I had to use the restroom. Asked for the restroom and was told no. Go next door to Peter Pipers or Big Lots. So we left and went to the Valero. I can understand if I wasn't a customer, but I was going to be. So, we came back and went to the shoes. We'll, I found a couple I wanted to try on. There was 2 employees just standing there flirting with each other. When they finally stopped, my husband had to flag the guy down. Told him what I wanted and he brought out 2 sizes, because he couldn't remember from 2 seconds before what I said. Then he handed me one, set the other down and walked away again. The shoe were piling up. He never came back to check on us, so we left and we are ordering from Amazon. They lost a good customer. This is why stores close.
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January 2024 by Adrian Cornelius
I love the atmosphere when I go in and my sister is a big help when I need to ask her a question of any product in the store. I enjoyed the manager that is there and I give a shout out to Joe who's also a big help.
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November 2023 by LiberalsDestroyEverything TheyTouch
They seem to be out---checking online--of the shoes in-store, two different models, I most wanted. So I went down there to at least look at the shoes. What I found---it isn't like they have bad service; they have NO service. Nobody around. I saw one person briefly but when I looked back around, they were gone and never reappeared. I used to shop at Big 5 all the time. I guess they are going the way of Sears & Kmart.
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August 2023 by Silvia Islas
They always have good savings, and good merchandise. I love that I always find that I need it. Tennis or clothes. They give me excellent service. Thank you
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August 2023 by Seth Brymer
Totally rude and bad service im in a wheelchair they didnt help me one but help someelse who came in after me find a 75 dollar face mask so i felt real unimportant and left
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August 2023 by Kari “Shawty” Saylor
Love this place. Just a fun place to check out. Decent prices on kids shoes. Love the sporting equip sections.
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July 2023 by Kari Saylor
Love this place. Just a fun place to check out. Decent prices on kids shoes. Love the sporting equip sections.
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April 2023 by Scott M.
4/20/2023 @ 12:45 pm....Was passing through from Tucson. Needed new shoes for a new job starting monday. My feet have been hurting. The front cashier greeted me with a welcome attitude. The shoe salesman was on point. Got me the right size and explained what I was needing for a new warehouse job. I love my new Saucony's! I left the store walking on sunshine! Great selection of shoes and great sale prices! A+
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March 2023 by john childers
Great place for finding what you need on sale. The one in Sierra Vista, AZ is always stocked. I look forward to the daily specials and buy quite a bit. We shop exclusively for shoes , for our grandkids.
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January 2023 by john ligon
I had an awesome shopping experience yesterday at Big 5 in Sierra Vista. I walked in looking for 5 specific items on sale (I'm not a big fan of the bar code search boondoggle required to get the good deals). Tino greeted me as soon as I walked in and immediately became my personal shopper. He found all my items and navigated the bar code nightmare. Excellent job Tino!
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January 2023 by David Paul Holguin
Excellent customer service everyone, especially Kevin was so helpful bought a few items and they helped me to truck each time.
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January 2023 by Hank
The young woman who works there, after I gave her a brief description promptly helped me find what I needed.Update: Perhaps under new management?16 January 2023.I went to this store less than 70 business days ago to purchase Pacific Trail pants with at a particular price point. When I rung up at a higher price, I told the cashier that I was lead to beleive that price would be lower. She did not beleive me, understandable. One has to be wary of scams. Howver, I showed her the ad from their website to support my assertion and acknowledged the discrepancy and still declined to honor the stated lower price.She called a manager, and after consulting witj him and and after I showed him the ad he and his cashier still refused to honor the lower price despite seing evidence that the item was on sale.
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November 2022 by helyn [oftroy]
Shout out to Richard! He helped me find my jansport mini backpack after I couldn't find it. Even after we couldn't find it, he came back to me and surprised me that he DID finally find it. Excellent customer service. Thanks, mate!
