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February 2024 by lee Smalls
WORST RETURN POLICY AND CUSTOMER SERVICE OUT THERE. SAVE YOUR TIME AND MONEY AND DO NOT SUPPORT THEM.
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February 2024 by Valerie C.
I have shopped here for 11 years but this morning with always having had good experiences. Today however I was treated with such impatience and ridicule that I am afraid to return. I am 70+ years old but I did have training back in the day about how to treat a customer in managing retail stores. He was so sarcastic about my explanations and when I pointed out I was feeling disrespected because of the sarcasm, he said I was disrespecting HIM by saying that. so I started to cry and left the store saying I wasn't coming back and he shouted that was too bad because he would have given me a store credit if I'd asked for it (the implication being it was my fault because I didn't use the right words.) Goodbye Best Buy hello Target, WalMart, Amazon and myriad competitors.
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January 2024 by Aldo García
A lot of soud devices
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January 2024 by Jim Boggs
It is a clean, well organized store and the staff is very knowledgeable and helpful.
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January 2024 by Julie W (Nessima)
This used to be a place to go for help with electronics. Not now! The manager was incredibly rude, and seeing some other reviews, it seems he has been rude for a while. No way to call the actual store, again as stated in other reviews here. I should have read the reviews before I shopped.
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January 2024 by Terry Krzeminski
I'd rather go to the goodwill stops in Tucson over best buy-those days are long gone ( best buy ) needs a name change.
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January 2024 by Gigi G.
Kameron Goulding immediately met us at the counter. He was most professional and courteous. He immediately recognized the problem and resolved it. He then asked if there was another issue. He continued to resolve it. Thank you so much for a super service. Ed and Mary Anne Gallew
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January 2024 by Jimmy P.
Bought my last three cell phones here. Today however, I tried to buy a new Samsung and they had NOTHING in stock. How can a store call itself a store if they have nothing to sell ????
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January 2024 by Reno Lusterino
Real helpful and know there stuff
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January 2024 by cheryl petika
Did a return in and out no lines very friendly and helpful.
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January 2024 by Nina McHaney
Good customer service
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January 2024 by Jesus Carranza
Ps it's soft only that at the time of paying the boxes and everything are very mixed up
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January 2024 by Khage Whitehead
It had what I needed
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January 2024 by Bob Walton
Cam was very helpful and diligent in helping me try to resolve my problem. Even better the product he recommended works perfectly
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January 2024 by Jim McKinley
I trust this organization.
