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February 2024 by John Doe
I would avoid filling prescriptions at this place. For being a small locally owned business I would NOT expect my mother to come home extremely upset because the PHARMACIST thinks she has the right to pass judgement over my mother simply because she takes a few pain meds. Even going as far as to say she's going to contact the doctor who prescribed the meds...yeah contact the one who prescribed them. Talk about unprofessional.
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January 2024 by Chanse Frenette
It's the best pharmacy in town. The staff take time to listen to their customers, and the insight they offer is invaluable.
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January 2024 by Markessa Graeber
Amazing customer service!!
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November 2023 by Windy Tackitt
Best pharmacy in town. My prescriptions are filled in a timely manner and I get a text when they are ready to be picked up!!
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November 2023 by Mike S.
Very professional and friendly Nice pharmacy inside out very clean they treat you like a family
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October 2023 by Here Today with Samson
I've Yelped what happened if you want to read the full story. I was told by other customers that this little pharmacy was fast, nice & efficient that's why I made Bee Well my pharmacy. In a nut shell Norma who I assume is the pharmacy tech, has attitude over the phone and tries to regulate, control & gives bad customer service over the phone, and in person. I don't believe Bee Well would appreciate the loss of business only because of one employee who doesn't care about customer service & being cordial. This is a small community and word of mouth is everything it could make or break a business especially nowadays.
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October 2023 by Kyle Long
A great, local business that has been easy to work with. After horrible experiences with pretty much all of the other pharmacies in town, this place is a breath of fresh air. Unless we need something on the weekend, we won’t go anywhere else.
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October 2023 by Samuel H.
I'm going to leave an updated review for Bee Well Pharmacy dropping them from my previous 5 star rating to a 3 star. I arrived to Sierra vista 3 months ago, and I needed a pharmacy so I chose Bee Well, and all was well until yesterday. Why you asked?, what happened?, I'll tell you why & I'll tell you what happened. Norma who is probably a Pharmacy Tech has been very unprofessional lately over the phone and when I go in. I had called to find out if I could refill my Insulins, and she was very tacky as she told me very rudely "it's to early for a refill" I explained to her I had been in the ER over the weekend due to high blood sugars, passing out as a result and dehydrated. I also told her the dosage the Dr gave me wasn't working and I had been giving myself extra insulin due to high blood sugars also because I had no insulin for 1 month due to insurance covering correct Insulins so I was trying to bring my numbers down, and when I went to my Dr appointment today which is the next day after the phone conversation sure enough the Dr increased my dosages, and the new dosages were called in to Bee Well.Now that said I went to Bee Well after my Dr appointment I was in line asking to pick up my meds, and Norma in a loud aggressive tone says "I called you and left you a message it's too early for your insulins" and I replied in a calm voice yes I understand, but this is a new dosage and I'm running out of insulin due to I had been giving myself more than what was ordered previously, and that I needed more insulin as per Dr orders.That said she got upset actually she had been on a war path since the day before when I told her she didn't have to get mad she said she wasn't, but it was obvious she was I'm not sure if it's because I came in to the pharmacy I didn't get her message because my cel had died while at the Dr office. Like I mentioned before I am fairly new to the area 3 months only, and I am not used to the AZ system, and that said I had Kaiser Permanente coverage all of my life, and what I am used to is when a new Rx is called in the old Rx is null & void but they give you a new Rx with the new dosages, and you continue with the new dosage to finish what you had & continue with the new Rx. All Norma had to do is be more understanding, and listen to what I had to say and also be compassionate for the customers. She doesn't know what I'm going through, and Bee Well employees Norma to serve the customer not to be mean, rude & aggressive, because she's getting paid to do a job, and when she doesn't do her job and she tries to regulate everything and everyone it becomes a problem when all she had to do was explain about insurance not covering a medication that has already been dispensed in other words I cannot refill the same Rx due to dosage changes that's what was explained to me by the Pharmacist Janet, who was very nice to take the time to explain the situation. In closing, I'm not sure if Bee Well will see my review or not, but word of mouth goes a long way in this small community, and all I was doing was advocating for myself as I've always done, because I have worked in Health Care for over 35 years, and I didn't want to run out of insulin again, and the sad part about this is anytime I call guess who picks up the phone? Yup you guessed it Norma.
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September 2023 by mom degnan
Bee Well Pharmacy has a level of customer service rarely seen in Sierra Vista. Last night I went to Canyon Vista ER, and while my service was good the Doctor managed to screw up the script and it couldn't be filled. Bee Well attempted to contact the ER to get someone else to authorize the script as my husband explained I was in a lot of pain. Then Bee Well called my husband to let him know they hadn't heard back from Canyon Vista and suggested we go see our PCP. My Nurse Practitioner sent in a new script after we explained the situation and by the time we drove from the doctors office to the pharmacy the staff at Bee Well was already filling it! I love the staff there, they are so nice and kind and professional. The best pharmacy in Sierra Vista!
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September 2023 by pamela carr
Wonderful pharmacy that actually has enough staff to meet the needs of its clients! Great people prescriptions are filled promptly, special orders arrive quickly I'm loving the excellent service ?
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September 2023 by Scott Miller
Always the best service. They were low on one of my meds so they borrowed some from another pharmacy to keep me going until the order came in.
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September 2023 by Imprettylyn
Extremely nice people and very helpful ! Always notify’s me that my prescriptions are ready . Love them !
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September 2023 by Bryan Bays
The folks at this pharmacy bend over backwards to help you..Super service with a smile.
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August 2023 by Kari Leader
I absolutely love this pharmacy! I’m always in and out super fast and the ladies there are so friendly and provide exceptional service! I’m just waiting for them to be added into Tricare’s system since they aren’t even though the do take tricare insurance!
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July 2023 by Lilly Aiken
I felt very positive about beewell at first, however the past month I’ve been experiencing chronic nerve pain and take Gabepentin for it. The fill date is a couple days away, and usually they can fill a prescription a week early, only when the pain gets really bad. I ran out today and had a new script sent over. And the pharmacist was very unprofessional and rode and said “because in some states this medication is considered a controlled substance, I will not fill it until the fill date, which was a couple days from now. However the date that it can be filled is on a weekend which they are not open on weekends and would have to fill it on that monday, she wasn’t helpful on my options or what I can do. I explained my situation to her and she just didn’t care.
