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November 2023 by RAM
Staff is beyond friendly! Great selection of potting soil, i like they jeep it under cover so its not soaking wet and full of pests. They have all the little things you can't or are difficult to find at the bigger stores. Store is clean and organized. Keep up the great work!
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November 2023 by Glenn Eberly
ACE has always been the first place to go for hardware needs. They've remodeled recently and, wow! they've actually made it better, AND more helpful!
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November 2023 by Lenny M
Merchandise seemed well stocked and well ordered and displayed. But a little pricy. Friendly staff. In fact, a little too friendly. I must have been interrupted and asked at least once by every staff member, if they could help me. All I wanted was to shop and pick up a few items.
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October 2023 by Kevin King
Well they say Ace is the place, and that seems to be true for the one in Sierra Vista. They tend to have almost everything that we need for office maintenance and even carry a decent selection of cleaning supplies and frequently used items like paper towels and latex gloves.They also carry local honey and coffee.
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October 2023 by Nathan S.
Went in to emergency yesterday for a heart problem but seems like they were playing with my heart, different doctors telling one thing the other telling you another thing so I wanted out to go to my PCP and the nurse told me it only takes 4 min and your dead, if you have a heart attack but if you stay we can give you meds and monitor you......No, I want to go home! Ok so just sign here this is to let you know that we are not responsible for what happens next....ok where do I sign....no discharge paper works that I have been seen there and no meds given when I left....the admitting doctor told me I can leave if I want to...but I have to call my PCP but up until now I still don't know what's the problem with my heart is so I'm scheduled to see my PCP today at 5:30p
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September 2023 by Tracy C
They remodeled very nice inside, everyone was super helpful. They had what we were looking for at a great price
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August 2023 by Rachelle Fenn
Taya was beyond helpful, and amazing! We love her! She’s definitely a blessing for Ace Hardware. She knows so much about plumbing and the way those parts are made and how they fit together with each other. Don’t lose her, Ace!
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August 2023 by Alice Ratliff
I always like to go into Ace. They always have someone available to help you find what you are looking. I was in Target, Sierra Vista the other day. I walked around to store for half an hour before a found a Target associate I could ask where to find my item. That would NEVER happen at Ace. They are a little more expensive than the big box stores, but customer service matters. I’ll keep going back to Ace.
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August 2023 by Dean Herman
Great hometown Ace Hardware. I recently bought a new Traeger Grill and I forgot to get the cover for my new grill. I told the delivery person and in a manner of hours it was delivered to my home! This says a lot about their customer service service!! I’ll continue to shop there as an Ace Rewards member!!!!
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July 2023 by Thomas M.
The owner Les was completely rude when I asked him a question. I have never met such an arrogant snarky dude who acts like he is taking hormones. He was so nasty when I was asking him questions I decided to go to another ACE. But he owns Sierra Vista, Bisbee and Benson Ace Hardware. Next closest is Corona de Tucson and that is where I went. Never will go back to ACE in Sierra Vista, even thought the employees there are very helpful. Les needs to lay off the soybeans.
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June 2023 by Kim Smale
Love this place. There's always someone to greet you, ask if you need help finding something or to just figure out how to do (try that at the big box stores Not). The employees ARE what makes it the Helpful place! Thank you.
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June 2023 by Mark Hart
Edgar went above and beyond to help me get the right power brush cutter for our commercial property. He really knows his equipment. Will definitely go to him for future needs.
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June 2023 by ArizonaHasCactus
This is always the first place I go for anything home or tool related. The big box stores should adopt their hiring and training practices. They put wonderfully competent and helpful people on the floor. Lowes and HD, well, they put mirror foggers on the floor. Unhappy and uninterested ones at that.
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June 2023 by Reece Miller
Always a great experience here. And never a second that goes by you don't have somebody asking if you are finding everything okay. Lol
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May 2023 by John W.
My elderly father in law went into this facility and had a run in with a young, inappropriate, unprofessional young girl. After another worker disclosed her name, as Taya? she yelled at my FIL and told him to get the F!&! away from her or she would snap. Apparently other customers have had issues with this young girl who doesn't know her job. My FIL said she was on her phone yelling at someone, probably a boyfriend about hating him and leaving her the f!$? alone. Ace if you don't do something about this unprofessional and disrespectful employee, you will loose customers!!!!!