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February 2024 by Xrystian Vacha
I went to shop and one of the associates named Jessica had excellent customer service
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January 2024 by Chkncoopsmom S
Never had a problem getting medication. Lines are getting faster!!! Keep up the good work!
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December 2023 by Darth Cat
My mother in law has to get a lot of prescriptions collected from this store, and 7/10 never seem to be "Called through".... I just needed one myself...same again. It happens over and over.. this place wastes sooooo much time. Incompetent staff?.. Looks that way.
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October 2023 by Kim M
Painfully slow and rude. Avoid this pharmacy!!!
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September 2023 by Fixxer
This the worst of the worst Pharmacist's! My wife received a partial refill and they have counted it as a complete refill and now she has no meds for a week! Reporting you to the AZ State BD!
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September 2023 by Diane S.
Well, I guess I'm another one to join the loonngg list of negative reviews. Ya know, all of the businesses, in Showlow that I've used have been friendly and desiring to be of assistance. However, Walgreens, (store(#05090) is another story! My doctor called in the script at 10:30am. I left the doctor office and went to pick it up at a little after 11:00 thinking I could wait a little bit for them to process it if needed. At the window I was told I'd have to wait 4 hours before pickup. Now, mind you, these prescriptions were for pain mgmt, muscle relaxant and an antibiotic, plus I live 45-50 minutes from town. I'm 72, I was in pain, and my head wasn't really in a safe driving mode, so I didn't want to have to drive myself back into town in the afternoon to pick it up while I was feeling so crappy. I explained and pleaded but she got very rude and basically told me that none of that mattered. Walgreens, Showlow AZ fails miserably in fulfilling the first sentence of their Walgreens Mission Statement which reads, "We will treat each other with respect and dignity and do the same for all we serve." That's a joke. No basic kindness at all. I then took my business to their direct competitor, CVS (#02412) who's Guiding Purpose states, in part, "We listen, show empathy and deliver innovative solutions that serve peoples unique needs and earns their loyalty. Because how we deliver our service is just as important as what we deliver." CVS listened to my needs, showed empathy by expediting my script and they have indeed earned my loyalty. Diane S.
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August 2023 by Jeff S.
Takes forever to get a prescription filled and it is impossible to speak to someone on the phone! I don't even think they know how to work with insurance companies
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August 2023 by Debby A.
Never again. The prices at this store are higher than on their website. The young girl at the cash register was very non helpful when I asked about the descrepensey of price. She spoke very softly, and I asked her 4 times to speak up, and she refused. Just downright, rude. Is help that hard to find.
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July 2023 by Glenda Thomas
This business is so bad, I wish I could leave a ZERO STAR REVIEW!!!!!!!!!! But I CAN'T! So I am giving it a one. I'm a mom of two boys and a daughter, and I feel like I can't even bring my KIDS IN HERE peacefully. My expectations for a walgreens are pretty staple, and this one? It didn't even start to meet them.First of all, I have come to this establishment many times for all of my needs. I prefer it over walmart, especially if I bring my kids along. But as of recently, I just tell them to stay home with their dad. My daughter is a teenager, she can drive. AND SHE HAS TOLD ME MANY TIMES that she has been HARASSED by one of the workers at this store. Unbelievable!!!!!!!!!! NO MOM should bring their kids here. I feel bad for any of the female workers here because the things I have heard from my daughter are HORRID!!! ???Secondly, I can't even bring my boys in for any sort of medicine anymore without receiving proper service. They are twins, and most of the time if one of them is sick, they both are. How hard is it to tell me where the tamaflu is? Or the bandaids??!?!??! AND WHY CAN I NEVER SPEAK TO A MANAGER????? WHERE are the people in charge!!!!!! Every single time I request someone, I am greeted with Cody, whose attitude is anything BUT warm and welcoming. Not only that, but it seems like an inconvenience, ESPECIALLY when he is on his phone. Did I forget to mention this is the SAME EMPLOYEE who has been bugging my daughter??? Why is he still here?! I personally can see a creep from A MILE AWAY!!!!!As a mom in a CHRISTIAN TOWN this is unacceptable ?. I didn't want to make this review, I never leave reviews on anything. But since it is clear that HR won't do a damn thing about this, maybe I can find some peace here. I'm dying to know, does anybody else feel this way?! I mean my experiences have been so awful, I CANNOT be the only one.
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July 2023 by Jason Mains
This has to be the worst pharmacy I have ever been to. They constantly get the scripts wrong. They love to send a text it's ready and when you get there its not. They will close the window in your face with no warning its there lunch time. They have closed the drive through for no reason. Incompetence or being inbred is a prerequisite to work here. Be warned.
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July 2023 by Porter Porter
Insane wait in line for service 1 clerk for counter. 1 clerk for drive thru. Waiting for 40 min in line. It's a toss up after this long wait that I will have enough time left to get to my appt!!???may have to leave w/out my med. & come back to the same pain. Seriously how hard could it be to connect a name w/ an order!!??. No way customers 15 back in my line will get served before they close for the mandated lunch break. Still gambling I might get it by the skin of my teeth timewise.
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July 2023 by Steve S.
Can't speak to the store but the pharmacy is just sad. Long lines long hold times wait days for simple refills. Extremely frustrating.
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July 2023 by Billie jean Lakiss
The entire store stinks and I think its coming from Cody's attitude. Everytime I need help he acts like its the worst thing to help an elderly veteran lady.
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July 2023 by Kristian Sanchez
Week late, 3 visits and still had to wait for pain meds to be filled. No sense of urgency to correct....the excuse i got was sorry we are backed up.
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July 2023 by Chris Presley
This location has the WORST Pharmacy ever - AVOID AT ALL COSTS.The Walgreens experience is never really a good one, but this location is exceptionally terrible.Expect long lines and mistake after mistake if you choose to (try) to fill your prescriptions here.In a way I'm grateful to this location for being bad enough that I finally spend the effort to move my prescriptions, and never deal with this terrible company again.