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July 2024 by Michele Stroud
What was supposed to be a simple switch of phone service from T-Mobile to Verizon turned into a several day adventure (due to T-Mobile), which took a total of 4 trips to this Verizon store and several hours and work and effort of several guys at this store. Every time we came in we were greeted warmly with smiles and never once felt like we were an issue or headache to deal with. We were helped by Ryan, Joseph, Pedro, Tim, and Martin, all taking their time and showing patience with dealing with T-Mobile. We were in the store long enough to see that this is how they treat everyone that walks in the door, being patient and kind, and taking their time to explain things to the customers they were helping. More businesses need to be this kind and caring. Thanks so much guys!!
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July 2024 by Robert P
Pedro was my salesman and was very thorough. I enjoyed the experience with him. I would rate him a 10 out of five. The only thing that could’ve been better was the wait time. I think they need extra workers. Thank you,
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July 2024 by Sharon Molinari
Outstanding customer service by Tim!!!
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June 2024 by Spencer Vermuele
The young man.that service.me did a excellent job and I'm very please.
Spencer
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June 2024 by Dee D
Friendly and helpful staff! They helped get some Dr. Pepper out of my iphone and got it working properly again!
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June 2024 by Grant O
Very thorough and helpful in all aspects of the upgrade.
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June 2024 by Dee Dee Lilly
Nick went way beyond what he needed to to help me. He took care of an issue that was caused by Verizon online and a phonecall. He went out of his way to make sure my issue was taken care of. Thank you so much Nick!
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June 2024 by Jillian Bittick
Nick needs a raise, don't lose such a hard worker who cares about the customers.
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June 2024 by ken Brown
These two young men were a great help.
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June 2024 by Richard Justman
Pedro was very easy to work with and took extra time to make sure we got all questions answered.
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June 2024 by TROY FORD
Nick was outstanding
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May 2024 by Briana Dallmeyer
I upgraded to a new phone and had a lot of trouble getting everything transferred over. Nick was incredibly helpful and patient with me during the process. He went above and beyond to help me get everything set up and made sure my phone was working properly. If I need any more assistance or have any questions, this Verizon will definitely get my business again in the future?
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May 2024 by Linda Conley
Excellent customer service. Answered all my questions and helped me select a new phone to meet my needs. Thank you.
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May 2024 by Brooklyn Montara
Nick is super friendly and helpful. He provided us with a lot of great information, made us aware of all of our options and didn't pressure us into anything. He helped us save money which is always a plus! Thank you Nick for making our experience great and quick!
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May 2024 by Ron F
Very helpful and understanding