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November 2023 by Mark McCune
They did a great job rebuilding my transmission. They almost got it done when they said they would and that's just as important
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September 2023 by Donna Streeter
Our 5-week retirement trip was interrupted with a transmission that went out. Southwest in Holbrook looked at it and got parts ordered so we could get back on the road. They were friendly, informative and professional; even worked late so we could get back on schedule!
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September 2023 by Dave Barber
Very professional and polite positive attitude when in time of need and very much consideration ?
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July 2023 by Chris Brossman
Excellent job Russ and his guys got me back on the road in no time.
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July 2023 by E England
Did repair in a reasonable amount of time and Good price! Just drove it 2000 miles. Shifts smooth as butter now!
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May 2023 by Shane Tuller
I own an auto repair shop in Colorado. A customer had their transmission rebuilt at Southwest after it failed, and it made it to our shop (on their way to Michigan) before it grenaded again. Now, I do not know the initial cause of failure. It could have been that the torque converter seal blew out and dumped the fluid. It happens. Regardless, when I got the vehicle, the torque converter seal was blown, and the entire transmission was full of metal shavings. Something went horribly wrong internally.I gave these guys a call, and Gino told me to go ahead and tear it down and report back. After teardown I told him the torque converter was shot, the front pump was damaged, the 3-4 clutches were burnt, the input drum had heat damage, and the valve body was full of metal shavings.He gave us the go-ahead to rebuild it again, which we did. We sent our mutual customer on their way, and a couple days later I sent them the bill for our warranty repairs.They settled the bill with us, no questions asked. Our customer made it home to Michigan safe. It is extremely rare to see a shop stand behind their work like this these days. Our shop is not within the ATRA warranty network, so these guys paid out of pocket for my repairs.If you want ethics, honesty, and integrity, go to these guys. If I ever have a breakdown in Arizona, I know I will.Service: Transmission
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April 2023 by Luc L.
This place used to be Amazing, and Russel is terrific. But something has gone very wrong. There's a new guy answering the phone and his couldn't be any more rude or care any less about the customers. I had been bringing in my trucks for transmission and diff services for years, but not anymore. I learned how to do it myself because I couldn't deal with this guy's attitude.
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April 2023 by Tyson Haws
Southwest knows there stuff and was able to fix my truck fast and easy
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December 2022 by Jonathan Hendrix
This guys were great to deal with with. Very informative, very helpful, and quick to respond. Would highly recommend them to friends, family, and customers!Service: Transmission
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October 2022 by Don Thomson
Took my truck In because the shifting mechanism was not indicating the right drive reading. Southwest transmission did a fantastic job repairing the worn out parts. Shifting like a brand new truck.I highly recommend them with any transmission needsService: Transmission
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September 2022 by Eileen Coronado
They rebuilt our tranny and treated us fairly. Time will tell on the tranny job but so far so good. Gino was helpful and very nice to deal with.
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August 2022 by David Martinez
My 99 F350's transmission was toast after pulling a full sized bus 19miles, (who knew). Towed into a high integrity shop unbeknownst to me. The shop owner charged what was the fair price for repairs.Service: Transmission
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July 2022 by Elizabeth Silverson
Honest and fair worki on my sister Brenda's Subaru (don't buy one); hard to find a good honest mechanic shop!. Russ' team is great.Service: Transmission
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June 2022 by Scooter Riderguy
The trans in our truck went out about 60 miles from their shop on a Wed afternoon. By Thurs am they had it in their shop and by Friday afternoon they had a rebuilt trans that was in stock in the truck, and it was ready to be picked up. It dosent get any better than that. Thank you Southwest!Service: Transmission
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May 2022 by chelsie adair
These guys go above and beyond. My 16 journey had to get a new transmission and they came and picked it up and had it done a week before I even planned on getting it back. Just before Christmas. They truly care about their customers and their work. Thank you guys!!Service: Transmission