-
February 2024 by Zofya Laz
I adopted a dog a few weeks ago and spent close to $400 here. My daughter went in the other day with her friend who was interested in adopting a cat to look at a cat they had. The older lady who volunteers at the Humane Society wouldn’t let my daughter and her friend look at the cat. She told my daughter she should focus on the animals she’s already adopted didn’t she just adopted a dog? No ma’am, I adopted the dog. And what business is out of yours if we adopt animals anyway? I will take my money to Walmart and to Petsense. Absolutely no reason for this nasty lady to judge my daughter and tell her and her friend they can’t look at a cat because she should focus on the animals she has already. Why don’t you focus on minding your own business? Rude and abhorrent behavior.
-
February 2024 by Noel
Staff was very friendly.. Just disappointing that I didn't get what I paid for.. took my dog in for a nail cut and grind and ear clean the groomer just cut her nails and that was it... I've never had this problem at any other location.. I wouldn't have paid extra if they were not going to do the job.
-
January 2024 by Thomas Truong
Great and friendly store. Highly recommended
-
January 2024 by Kindness Kountace
My favorite store to instacart
-
December 2023 by John Perrine
Petsmart was very generous in donating items for pets of the homeless. 5⭐️ for that.Groomers, another story… rude and condescending. My one dog is very sweet and loving. Loves people. Groomer noted otherwise. Dogs feel “attitude” perhaps better than people.This particular business is the weak link to an otherwise very good store. Many better local options are available for this specific area of service.
-
November 2023 by Pauline Roth
took one of my pups in for a "spa" treatment. They did a great job and were kind and courteous.
-
November 2023 by Alice Bradshaw (Alura Ghostrider)
Had everything I was looking for and the savings from the adoption book are awesome thanks!
-
October 2023 by Karen Griffin
I went for fish food was easy to locate. I also looked at some dog items for a later purchase. Store was well stocked. Check out line had a bit of a wait.
-
October 2023 by Jesus De Niz
Awesome staff, very friendly and open to helping everyone. Thank you to the staff
-
September 2023 by Chris Solo
I wasted my time, money and everything cause they didn't do there job. Is always something with them to make the perfect excuse to not finish the work. Even if you set up an appt in advance, they still called me to change the appt on the las minute and they didn't even take care of my 2 babies, sucks cause is the only one place in Sedona. I'm local, been here a couple times and I do not recommend this PetSmart location, I will never take my babies to this place again.
-
September 2023 by Lacey Randall
Clean :) the staff is super friendly and knowledgeable and the animals are happy!
-
August 2023 by Theo V
I interviewed here as a groomer and was told during my interview that it is a regular experience for them to ignore horrific cases of abuse and neglect in the pets they tend to, and was told that if I have a problem with that, I shouldn’t work here. They then proceeded to tell me a story about one of their regulars punching his dog in the face in view of them all, and how they all *turned around and pretended not to see*, because it isn’t their policy to report abuse or deny services to abusive or neglectful owners.I don’t know how you could love animals and trust them in the care a staff who so readily enables abuse.
-
July 2023 by Theodore McLee
I interviewed here as a groomer and was told during my interview that it is a regular experience for them to ignore horrific cases of abuse and neglect in the pets they tend to, and was told that if I have a problem with that, I shouldn’t work here. They then proceeded to tell me a story about one of their regulars punching his dog in the face in view of them all, and how they all *turned around and pretended not to see*, because it isn’t their policy to report abuse or deny services to abusive or neglectful owners.I don’t know how you could love animals and trust them in the care a staff who so readily enables abuse.
-
July 2023 by Carol Marie
Love PetSmart ... They almost always have what I need and they are always donating $ food and time to help the animals ?
-
May 2023 by Tony Hilliard
Very friendly staff, clean and neat, overall excellent.