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November 2023 by Rachel Wu
Kind and efficient shop! My friend and I were on vacation. We pulled in after we noticed the tires pressure light was on. Mike was kind to help us. He found a nail in one of the tires. He got us in and out in 30 minutes ?. Great work Mike. We appreciate your work!
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November 2023 by Michele George
We were on vacation when we got nail in the tire. We called Mike’s and they got us in and worked to get it fixed even when the rental company did not include a wheel lock key. Super friendly and worked until the problem was fixed. Thanks Mike and team!Services: Tires
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October 2023 by Bob Foxworth
Showed up as business opened with a rental car that had tire warning light on. Mike’s team took me right away when I explained we had to drive to Phoenix airport the next morning. Turned out to be a problem with the electronics, not tire(s). They reset the system and all is well. I was in and out in 30 minutes. Nice, friendly staff.Service: Tires
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September 2023 by marty stevens
Took my 2002 Mercedes CL500 to Mike's for a suspension check and alignment after I deleted the ABC hydraulic suspension system and replaced it with coil over shocks. They got me in quickly and within 90 minutes had conquered the complicated Mercedes systems and had the car driving like new. The bill was much less than I had anticipated. Great people and service. I highly recommend Mike'sServices: Steering & suspension repair
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August 2023 by Ian Summers
Shop was good previously but over the last 2-3 months has been terrible. I used to recommend the his shop to friends and now I tell everyone to steer clear. Had multiple parts fail from them, brake shoes were improperly adjusted leading to brake failure. I also have had my van in 3-4 times to fix the same issue and multiple parts failures. Had their repairs checked by another shop and they confirmed the repairs were done improperly and potentially dangerous. Issues have still not been fixed.Their communication is also terrible and they do not inform you of when repairs are completed etc.I’d suggest seeking repairs elsewhere unless you want them to have to be done multiple times and have them fail on you when driving. Sad to see another Sedona business failing.Edit: Shop did make good on the repairs with no additional labor costs. Still not a great experience to start but upgraded to 3 stars from 1 because they made good.Services: Steering & suspension repair
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July 2023 by Eric Englestein
Able to supply full car service, very competent technicians, and very pleasant people (such as Michael) at the front desk
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July 2023 by Kim C.
Absolutely amazing human beings! Trustworthy! Reasonable! Patient and kind! Perfect work and extremely accommodating when things "pop" up unexpectedly! Thank yo so very much and I look forward to bringing my Volvo as needed!
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June 2023 by JD BRYANT
MUCH APPRECIATION to Mike and everyone around the shop for helping me in a time of need out of the kindness of their hearts. BLESSINGS ON BLESSINGS
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May 2023 by Rita C.
Honest, Direct and Reasonable PricesThey serviced my Audi with Audi parts for its 90,000 mile serviceThe Audi dealer in Scottsdale told me I needed tie rods and another car service place in Sedona told me ,, yes you need those and it would be good to get new shocks. That owner was getting ready to have hip replacement so I decided to visit Mikes Alignment. They looked at it and said I didn't need either one (last year). When audi in Scottsdale kept calling for my 90k service (thousands of dollars) I told them about the tie rods and they said oh, we will pull the paperwork and call you .. still waiting on that call. These guys ordered all the parts for my service and charged me less than $1k Don't hesitate to use them.
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May 2023 by Yvette G
The staff, particularly Mike at the front desk, were incredibly courteous and professional. We were on a road trip and needed to leave our hotel promptly to continue on to Scottsdale. Unfortunately, we hit a nail on the road and had to seek help from the nearest tire shop, which happened to be Big O Tires off Hwy 89A. Despite their busyness, they were unhelpful and impolite when we approached them. We asked if they could check our car for a slow leak, but they dismissed us and said it would take an hour to be seen. We considered making an appointment, but they said it was first come, first served. The employee didn't even look us in the eye during the interaction. We asked for recommendations for other nearby shops, and he begrudgingly suggested we try Mike's Alignment down the street. Surprisingly, they were also busy, but Mike welcomed us and kindly offered to help us immediately. He diagnosed the problem, a nail in the tire, and estimated that it would take around 30-40 minutes to fix. He and his team worked on it while we waited, and he charged us a fair price. We observed how he interacted with his other customers and were impressed by his professionalism and kindness. It put us at ease and we felt well taken care of. We will definitely recommend Mike's Alignment to our friends who frequent Sedona and need car repairs. Thank you to Mike and his team for their prompt and honest service. Best wishes! Yvette Perez (recently married & on our honeymoon!) ?Service: General repairs & maintenance
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April 2023 by Guff B.
Mike's Alignment charged me $450. US Dollars to align the front end of my 1963 Chevy truck. I restored the truck before bringing it in, every part was brand new. Mike was out of town so, his son, who has little experience, took over 3 hours to align. The bill was around $300. Mike called me the next day and asked me to bring it back so he could personally check his sons work.I did, thinking he wouldn't charge due to the circumstances. Mike checked his sons work and said he did a fine job and charged me another $150. I was a repeat customer in that I restore classics in the Verde Valley.I asked Mike about the charges and he just said that they have to get paid for their time.
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March 2023 by Wallace M.
Visiting Sedona for the week, getting donuts across the street, and car wouldn't start when trying to leave. I called Mike's to see if they had a battery, and they did! AAA didn't offer battery replacement in this area, but was able to give me a jumpstart, so I drove straight over here. They were able to take me in right away and replace the battery. These guys came in clutch so I could get back to my hotel and waiting family. Definitely recommend!!
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March 2023 by Chris Luna
A good basic alignment shop. If you have aftermarket suspension make sure to tell them how you want it aligned or they'll go off factory specs.For mechanic work I'd shop around first. Was cheaper for me to ship my parts to get worked on in another state vs their quote so be mindful.Otherwise a good shop minus the inflated service charges.Service: Wheel alignment
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February 2023 by Kyle N.
Just wanted to say thank you for taking care of my Hilux Surf and getting the alignment dialed in. Great staff and awesome customer service. Changing out the axles this week, so I will be back soon.
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February 2023 by Marlene Hernandez
While vacationing in Sedona we have our battery fail. Mike’s was the only on that confirmed they could get us in right away. They were fast and reasonably priced. They checked all of our fluids and topped off what was needed. Great service!!!Service: Auto battery maintenance
