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March 2024 by Fall In
visit to the Wells Fargo branch at is always was disappointing. With minimal staff available, I waited over 17 minutes just to deposit a check. This lack of efficiency and attention to customers’ time reflects poorly on the branch’s commitment to customer care.
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December 2022 by Rob Filmer
Helpful branch
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August 2022 by c Sorb
Scheduled an appointment. Told me to wait in the lobby, then told me they don't have the time to help me out. The manager is a big liar and rude. She is being racist. I have been waiting there for a while then she said that I got there 4:25pm. I checked the time, it's 4:24pm, mind you that I was told to wait in the lobby.
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April 2022 by Eric S.
Pretty much the same, as everybody else. You can't open account without an appointment. Only bank I've ever been to where are you can't open an account because they only have one banker. They want to go to an online banking system which is great so start closing the branches fast so you have enough people to service at open ones until you convert so you can service walk ins.
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December 2021 by Frank S.
I have been a Wells Fargo Customer for over a decade. I have a Business Account, Mortgage Account, Savings Account, and Checking Account with substantial assets. To transfer assets (stock) to my children for Christmas, I need a Medallion Signature Guarantee from a qualified financial institution. In prior years, I used Wells Fargo. I just found out that Wells Fargo no longer provides this service as of October, 2021. I was told there is a cost associated with qualifying people and they had problems training them. So much for a full service bank. I stayed with Wells Fargo through all the years of negative issues they they have had. Not any longer. I will transfer my all of my assets to an institution that provides FULL SERVICE for their customers!
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March 2020 by m p
I was going to open a trust account and they want to check my credit! Manager was rude!
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January 2020 by Adam
Really mean managers. Don’t care about people. Showed up one minute after closing and wouldn’t open the door staring at me with keys in hand. Go to B OF A
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June 2019 by Kevin Albert
Don't come here if you're in a rush. They opened, weren't ready, printers off, people walking around with coffee and bagels not ready to service customers...
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March 2019 by Cindy Frank
Thank you to our wonderful teller Abel for helping us this week..you made the experience a 10 stars plus for us. I really don't know what we would've done without your advice and being so caring. We have been with Wells Fargo Bank since 1998..this is our favorite and most helpful bank of all. Thank you again Abel. We wont forget this ðŸ‘
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December 2018 by Sandy P.
Trying to simply get a temporary debit card. The tellers have no customers yet I am made to wait for a "banker" when this should be something a teller can do. I've been waiting now for 15 minutes with my elderly mom out in the car. Boy, does this bank need to rethink customer experience.
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March 2018 by Michael Douglas
03/09/18. Teller deposited business check in personal account. Next day I call to correct it told by service manager it will be reversed Monday. Service manager never followed up so I call back told by banker transaction cannot be reversed only adjusted. Will never go back to this branch. Sheer incompetence.
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December 2017 by Lyla Stewart
Love the people
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July 2015 by Nicole Moore
Customer service is top notch. Wells Fargo makes banking as easy and pleasant and possible.
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May 2015 by Carson Eilers
Worst Wells Fargo in Scottsdale
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April 2011 by J D.
I've become a fan of this full service branch. Here's why: + Fast service. + Friendly employees. They always greet me with a sincere greeting. + Convenient parking. Not much more I can ask for from a bank. Return Factor - 90%
