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February 2024 by Desi R.
The manager Nicole is a nasty little liar. She likes to accuse kids of stealing and then when you ask for proof she says "I don't have any". We used to go there for vaccines and prescriptions but I'll be immediately transferring all care from this Walgreens to one that isn't run by such a sad individual. It's no skin off their back but at least I can sleep at night knowing I won't be sharing the same space as her on purpose ever again.
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December 2023 by Tudor Codreanu
Thank you, Laura! You are such a nice person!
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July 2023 by Josh Greer
I don’t normally review Walgreens locations, but I had a great experience at this one. While I originally came in for just a quick buy, I found out the hard way that my car battery had died when I tried to leave. I went back in for a drink and one of the ladies working offered to help get me a jump with her own car! It’s stuff like that which really makes my day better, and it’s certainly not something I expected from Walgreens.
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June 2023 by Native Art Market
It’s little things like the cashier this AM saying, “I hope you feel better.” That makes a shop so much better. Thank you kind lady.
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March 2023 by Kelsey A.
100% do not go here for Village Medical care. Based on the reviews over the past year, I had an extremely similar situation with their shady billing.I will not be returning to Village Medical even though I have not received my follow up appointment because I do not trust how they will code my billing.Although I know some thing is off with my hormones, I do not trust going to this particular location. They coded my diagnosis as mental health, even though it was a blood draw. I received a bill for $187 a month and a half ago and have been in phone tag with both sides of insurance. I called their location and they were not helpful. I've had to call their billing in Texas, and they have no idea what they're doing. In fact, their own company asked where LabCorp was located.... That's your third party billing.. you should know.I called over a month ago and asked them to re-code my diagnosis from mental health to blood panel so that my insurance could pay for it. I got a letter today saying I'm past due. My insurance hasn't seen any kind of review submission. I called Labcorp today and they said they did send it but to call back this Wednesday. It has been over a month. Labcorp should have done this already.I was on the phone with my Insurance and their billing for the past hour. My insurance told me to call back on Wednesday to see if there was a submission. If there isn't, then I have to call LabCorp for the third time. Oh the doctor I saw was Jenna Hilton. Now I feel like it's a whole scam and originally I liked her. Unfortunately that's been a trend of mine since moving to Arizona - liking the wrong people.This is currently still causing me so much stress. I hate dealing with financials and this blood panel should be covered under my insurance where mental health is not. I just wanted to see what's going on with my body and this team literally made it worse. Now I refuse to even go to a follow up because I don't want to be in this mess again.
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January 2023 by Rebecca S.
Do not go to the Village Medical clinic I. This Walgreens. I'm a cash paying patient and paid in full for testing to later get a $30 bill for a test I already paid for. I also got a bill for a $6 behavioral evaluation, that isn't included I. The $150 office visit? $289 I paid in full and still received a $36 bill with no insurance involvement. Your prices are your prices, if the trifecta test is $139 why do I get an extra $30 bill in the mail? Shady shady business.
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September 2022 by Deborah R.
I've been a long time customer at the Walgreens on Hayden and McDowell . But lately they have disappointed me in the drugstore Pharmacy they are slow Maybe understaffed . But lately I have been getting the wrong prescription refills and when I addressed it with the pharmacist it was blamed on me as if it was my fault I thought felt that this was definitely someone grabbing the wrong thing off the shelf and shoving it in a bag and handing it to me . Also I called them one morning at 9:00 a.m. or a little thereafter to address the situation with one of my prescriptions and I was third in line for my call to be answered then I was second then I was first and then I was hung up on that was ridiculous to me so I drove over there to address them face to face .
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June 2022 by Anthony O.
I worked with Kimberly Brandstetter, DO and it was an awful experience. I was at a different location and wanted to get a blood test done in which that location messed up. So Village Medical said the only way I could fix it would be to call Kimberly and asked her to fix the other doctors mistake and do the right tests. They charged me $116 for calling Kimberly to fix the other doctors mistake and when I explained the situation and asked them to fix it they did nothing. It took me weeks to get into contact with customer care and finally when I did they argued with me about it for hours. Eventually they said they would escalate it and contact me with more information. One month later they did not contact me at all and they sent the bill to collections. This place scammed me and two Village medical locations have given me a bad experience where I have lost over $100 of my hard earned money for their doctors incompetency.
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June 2022 by Brian Bemo
Been going here for years and now there No reason to go to this Walgreens anymore. Used to love it. They literally took out half their products to put in a Medical Care facility. Bashas right next door has way more selection now. Waste of space. Who decides on these things. Put in a CVS!
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June 2022 by Shelly P.
Absolutely love this Walgreens it's been my home Walgreens since I've moved to AZ back in 98. The faces are always so friendly such as Eileen and Paris at the pharmacy! Everyone is fabulous the store is clean and shelves always stocked!
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April 2022 by Spencer B.
The younger female pharmacist was not only extremely rude, she did not know the law regarding filling a prescription authorized by an Arizona surgeon. She said I was trying to violate the law by presenting a "secure prescription on official secure paper", supplied and ordered by a surgeon. If I could give her zero stars, I would.
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March 2022 by John E. Booth
I am so tired of going to this Walgreens and the pharmacy is closed I cannot believe that corporate company allows this site, to close so much time ????? when someone wants or needs to go to the pharmacy for something when they get out of work or when they get out of school they want to be able to go to a pharmacy and find it open ?????it's always closed , ?? They constantly make mistakes ? And always have an excuse ??it's not good , i am so tired. I'm changing stores
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December 2021 by Peter S.
This Walgreens Pharmacy has really gone done hill fast. The pharmacist is extremely rude to customers. The only employee there that knows what is going on and is also friendly is Adam. Hopefully he is still there because they need him! I spend way to much money there a month to have a pharmisit with an attitude. Looking into changing my pharmacy now.
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December 2021 by Ah-Ling Cheng
I made a lab appointment but there was a computer error. The pharmacy staff were very helpful and did everything they could do accommodate us due to the urgent nature of the test. They were very professional and friendly. Great experience with the staff.
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November 2021 by Brian “Bemo” Bemisdarfer
Been going here for years and now there No reason to go to this Walgreens anymore. Used to love it. They literally took out half their products to put in a Medical Care facility. Bashas right next door has way more selection now. Waste of space. Who decides on these things. Put in a CVS!
