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October 2023 by Sara M.
I went in today for a few items. I ended up asking the front desk and two employees on the floor for help. Every single person I talked to was more than happy to help and went out of their way. I'm not one to leave reviews but today was one of the best experiences I've had in a drug store. I had to go to the pharmacy and the lady informed me I needed a prior authorization, she also made sure to give me all the info I needed. I hoping this review helps get them get their well deserved recognition. This was today and every single employee in that store I talked to was wonderful. I'm in healthcare HR so I do not say this lightly.
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October 2023 by Nancy S.
I strongly advise senior citizens NOT to come here for vaccines or flu shots. I did, and it was a completely horrible experience from start to finish. Everyone at this pharmacy is unhappy and I can surely see why. They are super busy with customer after customer after customer. I signed up online for 2:15 PM appointment, and when I arrived, there was a long line, and I was expected to stand in it. This is the first problem. Senior citizens and elderly people should not be asked to stand for long periods of time. Many of us can't do it. There were chairs, but if you sat in one, you wouldn't have a place in the line. The second problem is that they ask you to answer several questions online and when you get to the pharmacy, they hand you a sheet and you have to answer the exact same questions again! I asked why and the pharmacy intern said something like the system doesn't always catch it. I thought it was a big baloney excuse, but they are so busy. I can understand why they just say anything to keep things moving.Third, Walgreens does not even attempt to honor the appointment time. Just join the crowds waiting. I finally got my shots 40 minutes after my appointment time. Lastly, pharmacist was rude to me. He asked me my name and I gave him my name and birthdate because that is what medical situations typically want. He yelled at me for giving my birthday and said he doesn't want a lot of extra information. I think this is a clear sign of stress on this man's part because I don't think there's any reason he would've treated me that way otherwise. I said nothing else because I didn't want him to yell at me again. It was really uncomfortable.I don't think a lot of senior citizens look at Yelp so if you are young, if you are reading this and if you have elderly relatives, steer them away from this Walgreens pharmacy.
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August 2023 by J K.
Terrible service in the photo department. First our payment did not go through, no one told us. So we waited 2 weeks, called them. "Oh, items not ordered because payment did not go through ". Is there a way to know this before 2 weeks. Yes, sorry no one told you.Wait 2 more weeks, called to see if items were in. Oh yes, sorry no one told you. Very poor management of this department. Close it down if you can't give decent customer service!!
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April 2023 by Melanie F.
The pharmacist here is the rudest I've ever encountered. Reprimanded a NEW employee in front of a line of customers, and I've even heard him speaking rudely to customers. He needs an attitude adjustment to work in this field.
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December 2022 by Brandy W.
This is my local Walgreens and one that happens to be within walking distance in a great shopping center with Starbucks, sandwich shops, bagel shop, The Vig, a sushi/ramen place, Luci's, a gym, etc.Walgreens has what we need when we don't want to hop in the car to get it quickly. This one is well-kept and I have never had issues with the pharmacy. They are usually quick-ish to get vaccines our way when we go (and we go often, thx COVID), they are speedy and patient with our kids and us.I'm a fan.
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November 2022 by Ethan R.
The pharmacy tech that worked tonight had a severely unprofessional with attitude immediately upon arriving. This experience was horrendous. I have never been to this location. I was taken back by the lack of care and understanding of switching between goodrx coupons and ins. Complete utterly disgusted I received from the feedback from her. After speaking with a representative at the front desk, I can not believe this has been going on for 6 months and nothing has been done. I understood their frustration that this has been for them. McCormick Ranch Walgreens needs to do better. The employees should not be dealing with complains like this on a daily basis. Super sad. I wish I could give a zero star.
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September 2022 by Google user
I have been coming to this pharmacy for almost two decades, and I have tried other pharmacies. Robert has this pharmacy running like a machine! I will tell you some of the staff isn’t as good as Katherine or Thomas, but for the most part compared to anywhere else these guys are the best!!!
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May 2022 by Angela D.
The staff at this pharmacy was negligent in filling my medication while I was sick with Covid. I received a text message notification that my medication was out of stock and would need to be ordered. When I did not hear from the pharmacy for 2 days I called to inquire about the status of my medication and I was told: "we are unable to get that medication at this location." My immediate thought was: "why didn't anyone call me?" Considering that the medication was very important to my health, it seems as though at least one individual, perhaps more, should have taken the time to ensure that my medication was filled somewhere else and I should have been notified of the issue. This is complete negligence on the part of the pharmacy staff and I would never recommend this pharmacy to anyone in the future. This does beg the question of why the pharmacy manager and several technicians quit recently...Perhaps there are other issues at this location...
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April 2022 by Jade J.
I was hesitant to write a review but every time I have come to this Walgreens they do not have my prescription ready. Even when I call in and they say it will be ready I'll show up and it won't be ready for a few more days. It's externally annoying and unprofessional especially dealing with medication that has to be taken every day that you can't miss.
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January 2022 by Rachel Brown
I have been coming to this pharmacy for almost two decades, and I have tried other pharmacies. Robert has this pharmacy running like a machine! I will tell you some of the staff isn’t as good as Katherine or Thomas, but for the most part compared to anywhere else these guys are the best!!!
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August 2021 by Jim T.
This pharmacy is thepits. impossible to get through to the pharmacy department. they never answer the phone and you keep getting the run around with the automated phone system. i suggest you to to cvs. scottdale road and shea! they answer the phone.
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May 2020 by Deborah Uhlir
Bonnie is the best helpful in every way ?❗
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June 2019 by Janet Garcia
No 7 products are just amazing!
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November 2018 by Kim Steinmetz
Everyone from the pharmacy to to front end of the store are friendly and knowledgeable. Great people.
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July 2017 by Eric Moker
Nothing special about this place
