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November 2023 by Donna Schroeder Hicks
The receptionist was clueless and had no idea how to communicate.I paid extra for a senior practitioner and woke up the day after with my eye so swollen I could not open it all the way.
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October 2023 by Cassandra Shah
My lashes look like I have nothing on my eyes because they’re so thin and short. I’m leaving to go out of town so I can’t even get them fixed. Will never go here againUPDATE: it’s been a week since I got my lashes done and they’ve almost all fallen out & no one reached out to me about my first review like they said they would. Absolutely don’t go here, save your time and money!!
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October 2023 by Holley Gonzales
I have been many times. Unfortunately, the first person you see, Kaylin (I'm not sure of the spelling). She is NOT friendly! The sad thing is I have noticed other customers not happy with her attitude. I emailed the store asking to speak to the manager, Pam, I was hoping to communicate this issue with her, but I have not heard from her (that was 2 weeks ago). So I thought I would share it here. Maybe it will get the attention it deserves!
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August 2023 by Amanda Guzman
Received a lash lift and brow lamination, and both lashes and eyebrows look almost the exact same as they were before I got them done :-/ one eye has no lash lift at all, and the other has a small lift, but the curl isn’t what I’ve seen for others, or had in the past. A little disappointed because I was excited for the both services since I was going out of town. I don’t think I would come back here, but I will say my technician was very nice.
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July 2023 by Kevyn C
Cost DOUBLE what I expected :/My lashes are absolutely lovely and I had a great experience with the lash tech and visit overall. The issue came with surprise cost. I had a master tech which online is listed as a $25 up charge. But the visit total was DOUBLE the price listed online. When I asked about it the front desk was very dismissive and not at all helpful. Looking at other reviews now, it seems like this is a common issue here.I’m happy with my lashes but will find another place that is more transparent with their pricing and helpful.
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July 2023 by Stephanie Simpson
I went to get my eyebrows threaded here, and I loved the person that did them. She was really nice but I do not like the tool that was used on me. They should be trained professionally on how to tread properly instead of using the cheat tool. It was very painful, I got hit in my eye several times and the device was way to clunky. I'll never come back here or recommend anyone coming here for threading. Again the girl was great, super sweet and nice but the tool she used on me was absolutely obnoxious.
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January 2023 by Wendy Stuart
Service was great. Tori did a great job. My only complaint was not salon related but it was the parking was awful
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November 2022 by Beth C.
booked for eye brown threading and lip threading as it says it was a service provided. the technician was not trained in either and attempted to try which was awful. I do not blame the tech, but the manager. training should be provided or do not advertise and accept the booking.
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October 2022 by Shannon Bradley
I just recently had my eyelashes done. I had them for a while preCOVID when I lived in Chicago. Chris did my first full set and recent refill. I am super happy with the service. They look natural and stay looking great for weeks. I highly recommend Lash Lounge and Chris.Service: Eyelash extensions
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September 2022 by Christina R.
My daughter was very happy with the outcome of her lift and lash Tinting. This was her second visit and she will continue to go back for more.
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September 2022 by Olivia Lopez
Chris was my eyelash technician and I absolutely loved her work on my eyelashes! At first I didn’t feel as if it fit or suited me but I have had the most compliments with her work and I have been doing my lashes for almost 2 years! I will restart my membership with Lash Lounge because of her! She was easy to talk to and it also felt therapeutic during the time she was doing them. First time I had zero burn from glue, nicely placed cat eye! Thanks so much Chris!Service: Eyelash extensions
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September 2022 by Mizz Moe
Totally love how the stylist done my lashes. If your looking for somewhere that does them so natural looking and just straight up out of this world, I would 1000% recommend going to them. They know what they are doing, and won’t ever destroy your real lashes. <3
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September 2022 by Star Moe
For my first time at another lash lounge my overall experience was amazing. The stylist listened to how I exactly wanted them and exceeded above and beyond. If I ever need anything done I’d be definitely returning.Service: Eyelash extensions
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August 2022 by Madeline O.
Both times I've been here (out of location convenience) I've had to wait several minutes past my appointment time to be seen by the stylist. I'm a patient person but I've seen people be turned away for being late and read reviews of that experience, so why would I be charged and have to reschedule if I'm late the same amount of time the stylist is? Nobody seems to care either that you're sitting there waiting past your time. I've only had my eyebrows threaded here but I'll never do it again. I always stress that I just want a little clean up and nothing else - I like my eyebrows thick. The first time wasn't too bad but today I walked out with both eyebrows a lot thinner, the shape was totally changed, and they are completely uneven. She used a tweezer a lot which is not usually the case when I'm just doing a cleanup. I should have known. I was so disappointed. I tried to say something but she just defended that she didn't change them and the solution offered was to make them even thinner. I just paid and I'm on my way to Sephora now to try and find a pencil that I can use to fill them in until they hopefully grow back somewhat even and back to my normal shape and thickness.
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August 2022 by Lauren Siniscalchi
Very rushed. Poor quality. Several lashes fell out within two days of having a new set placed. Leaving for a 2 week trip and scheduled 30 minute fill prior to leaving (2 days after paying for a new set). The technician spent 15 minutes filling lashes. Again, very rushed service, poor customer service, and will not be there again. Waste of money.
