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February 2024 by April
Super friendly and personable. Explained and answered all our questions. Ordering was easy and quick. Fantastic at following up and letting us know of future sales. Jorene was so sweet to work with. Can’t wait to get our adjustment platform next week!!
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February 2024 by Colleen Batherson
David was great help picking out our mattress and adjustable base. Extremely pleased with the product and customer service! We were in and out within an hour, and tried several options before coming to a decision. David was as patient as he was knowledgable, and really helped us identify what we needed. No high pressure sales tactics, just really great customer service and fantastic quality.This is our 2nd tempur-pedic and I don’t think well buy any other brand in the future since it’s just an amazing product (we’re upgrading from a Queen to a king, but still keeping our Queen for a guest room -it’s 10 years old and still in great shape). I had a Serta icomfort previously and liked that one too, but 100% prefer tempur-pedic for its overall feeling and ability to hold up over time.The store had all 14 mattress options and adjustable bases so we were able to try any option we wanted. Will be going back in the near future to buy new pillows as well! If you’re considering purchasing a new mattress, I highly recommend trying tempur -pedic and visiting the flagship store in Scottsdale quarter! You’ll be extremely well rested and so happy you did!
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February 2024 by Marni Goldberg
Very helpful service and love the bed!
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February 2024 by Gordon Amsbaugh
Definitely the best bed shopping experience!
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February 2024 by Rick Heinick
Excellent customer service. Jorene was really helpful in making the selection.
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February 2024 by Rhonda Bertucci
Went in for new pillows. Left with cute new tempur-pedic stuffed puppy and new mattress ordered. And those new pillows. Sales staff were amazing, explained my sleeping issues and neck pain. Marnin worked with me to find correct pillows and mattress that would provide me with the needed support to get better sleep. Highly recommend this store and their sales staff.
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February 2024 by Kyle Toth
One of the best purchases I’ve made. Dave a great guy and will help you all the way in getting the right TP that fits you. Thank you Dave
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February 2024 by Kirstin Ward
We’re very happy with the service at the Tempur-Pedic store at the Scottsdale Quarter. Jorene went out of her way to help us with a special request. Thank you! This is the second mattress we’ve purchased from this store - both great experiences! And, of course, we love our Tempur-Pedic mattresses!
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February 2024 by Curt Pavlicek
Jorene was a great pleasure to work with. She was very accommodating and patient while our home was being built. We are very pleased with the product!
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February 2024 by Jay Tea
Jolene and David really took the time to insure all my questions were answered concerning the Tempur-Pedic Ergo Pro Smart adjustable bed. They were cheerful and a GREAT help. Kudos and a BIG thanks to them.
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February 2024 by Courtney Newman
I had an excellent experience purchasing a new mattress and adjustable base at this location. Marnin was wonderful and helped my partner and I find the mattress that met all our needs. The staff were very kind and helpful. I will definitely be recommending coming here for those looking to upgrade their sleeping situation!
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February 2024 by James Entringer
Wonderful people, and very helpful!
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January 2024 by Michael Tryon
Excellent service
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January 2024 by Sherry Franklin
Jorene Gustafsson is the person to help you! Personalized service with follow through! You don’t get customer service like she provides in this day and age. She also understands the product sells itself. She wasn’t pushy but got the job done seamlessly. Even followed up on the delivery… which no one does anymore
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December 2023 by Ben Myones
Took delivery of new bed yesterday excellent process. Jorene in the Scottsdale store was excellent explaining everything. Thank you
