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April 2023 by Samantha Sanborn
On march 19th I came in, to get my son's hair cut. Connie was the one to cut it. When The hair was wet it looked good. Once it dried I could see that some parts were cut very short and others were left very long. I work Monday through Friday and came back on Saturday the 25th of March. There I spoke to cathread who didn't want to help me. Eventually she said that she had to speak to a Chris and that she would not fix my son's hair. After Catherine spoke to Chris she let me know that Connie would need to fix my son's hair not her. All I was asking was from my son's hair to be fixed. I then went in on Saturday the 26th and Connie said she had no availability for me would not be able to help me cause she's booked up. I went in today April 1st to get my money back Catherine refused to help me and said she'd have to call Chris she refused to tell me how long that would take and when she would be able to assist me. Finally she told me in about 3 hours then she would be able to call Chris. Katherine called me back within 35 minutes or so. She told me she spoke to Chris and this Chris person said they would not refund the money. I asked for chris's phone number and Catherine refused I continuously asked for a supervisor's information, Catherine refused, I asked for someone from corporate's phone number, Catherine refused, when I asked for who her supervisor is she informed me that she is her own supervisor and there is no one above her. When I asked who Chris was she would not tell me she informed me that this was owned by a small business and I assumed that Chris was the owner. Later on after many times of me asking for help she said that Chris was not the owner. However she refused to tell me who he was. I asked for more help and she refused to either fix my son's hair or provide me with my money back. Poor customer service was provided throughout this whole 3 weeks. I was not asking for much nor was I angry. I was however frustrated.Service: Kids' cuts
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March 2023 by Cs Smile
Hi I'm experienced in short hair cuts, pixies, Perms etc,,, over 40 years of hairdressing.... thank you....
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February 2023 by Jan
It works best to call the salon directly to schedule an appointment. Had a wonderful experience today with a stylist named Katherine. She has a long career as a stylist and is knowledgeable, friendly and professional. I was very happy with the service I received and would highly recommend her!
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December 2022 by Joel Welden-Smith
The older lady who worked yesterday at 15355 N Northsight Blvd on 12/15/2022 around 430 pm basically butchered my hair. Didn't even show me the back, found out later why. Even mentioned to her that i had a party i was going to and was going to see some friends. Wanted to look nice for them and my mom when I visit her in Calgary soon. Telling all my friends to avoid this place. NOT HAPPY.Front had problems too but its the back of the hair that really upsets me. How do you as a professional hair stylist see something like that and think it would be acceptable to the customer.Service: Hairstyling
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December 2022 by Vaneska Nelson
Worse service ever!!! I took my grandma to cut her hair and we were very mistreated. The hairdresser was incredibly rude. Be away from this place.Service: Haircut
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May 2022 by Monica Medeles Ruiz
Nice place to get your hair done ask for Katherine she good takes her time with every costumer
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March 2022 by Katherine M L.
Just to let you all know " I'm back ; hope to see you all back . God Bless
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October 2021 by Shari
Be careful with the scheduling system. Booked an appointment, showed a little before my time and was told there were more appointments scheduled for the same sppointmdny time, so I was looking at about an hour wait time past my appointment. The one gentleman working was nice, so this is not on the staff. They need a better appointment system. Was not even able to get my hair done because I could not wait that long.
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August 2021 by aubree jones
Had an appointment and when I showed up the salon was closed. Really disappointed and left work early to be there on time.
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April 2021 by Triston Herrera
Made an appointment and showed up on time store was closed no one inside complete waste of my time
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November 2020 by Johnetta Karber
I would give 10+ stars!! Jon was amazing! He takes his time and knows what he is doing. I can't say enough nice things about him. I definitely recommend this place. If you tend to be skeptical-Don't be. It's clear this stylist has years of training and loads of experience. Jon gave me tons of insider tips and tricks with how to style my hair, he recommended wonderful products and everything was SO affordable. This salon has a wide range of services & it was very clean & bright. Do give it a try- you won't be disappointed :)
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October 2020 by Nanz Manos
Antoinette did an amazing job and I’ll definitely go back to Smart Style. I hadn’t had my hair professionally done since before the beginning of Covid. I told Antoinette “Do what you think is best” she chose the style and color. Everyone loves it and asked where did I have it done. Great price. Thank you Antoinette.
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October 2020 by Melissa M.
I stopped by the salon to check the hours and the shared with me their new availability. They got new people with great attitudes! They are limited hours because of new management. I met the new manager, she was very pleasant and the store was very clean and I would feel very comfortable in getting my hair cut. Made an appointment for this week.
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July 2020 by Harleen Quinnzel777
7/24/20 My experience was wonderful! Sable did my hair and she is absolutely fantastic! She's so sweet!! I have really thick, long hair and Sable was able to take inches off easily while also giving me really cute layering at the tips; she's a PRO and paid extreme attention to detail too.She gave me a feathered style when she was all done and I am 100% a very happy customer! My husband even complimented my hair which is something he Rarely does so, overall, I'm very VERY pleased with the service I received and the final product. Thank you so much Sable- I'm definitely coming back soon!
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July 2020 by Isandy Calderon
I absolutely love Sable. She’s very detailed-oriented and gives me the best haircuts, I always get compliments on my hair after she’s done with me. Definitely recommend her, I keep coming back. ❤️??♀️??