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July 2024 by Paul New River Dutilly
Apparently the pick up and go employees take their breaks together at starbucks within the store. Unprofessional, just left the customer standing there.Were called multiple times over the P.A Acted like they never heard it when two other employees called for them multiple times. Lied to me and to the other employees. The store is very unprofessional.
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June 2024 by Lori Andrade
Bought a birthday cake, it was stale and hard like it had been made a week ago. The design was perfect, but I won't be ordering cakes here anymore. I have gotten cakes from other Safeways and they had always exceeded my expectations. Not sure why they couldn't this time. I asked for a single layer with cupcakes. The cupcakes were missing, the cakes was two tier, but paid about $40 for the small 10" cake.
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May 2024 by Mama T
On 4/6/24 at 12:30 p.m. I was using the lady's restroom. I heard a knock at the door and a lady came in and stated. "Is there someone in here? I said yes. I heard her say "oh there's just 1 person in here come on in". When I opened the stall door to wash my hands, there was a young man standing next to Sharon. T and he was changing out the air freshener on the wall above the sink. unacceptable!! There was a woman in the bathroom!! . Sharon T should be reprimanded.
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May 2024 by Brought Bee
Workers are never friendly, cart are always broken (pull hard to one side annoying), womens restrooms filthy, no one wants to help when looking for something (they should walk you there). Not going back anymore. You can keep your condescending apology you know your not going to do a thing about it. You’ve been getting these complaints for a while
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May 2024 by Douglas Erickson
I have never been to this Safeway and not had problems with things ringing up for the wrong price or having things on my receipt that I did NOT purchase.
Here is another example from yesterday... blueberries advertised for $5, so I bought some. Rang up as $6.99. So I had to waste 5 minutes of my time going to customer service to get a refund. Nice lady said they programmed the registers wrong. I asked since they now knew for sure that the price was ringing up wrong for everyone what they would do about it. She responded they would do nothing, but if anyone happened to notice on the receipt they got charged the wrong price they would refund the money. I feel sorry for all those folks who don't check their receipts carefully after each and every trip to Safeways. This is fraud to know you are charging customers a higher price than advertised.
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April 2024 by Linda Leebove
Thank you Safeway, Scottsdale and Shea!!!! 5! Beautifully arranged and delicious catering trays wowed me and our 50+ guests! I ordered too much food as each tray was ABUNDANTLY filled. Fine Cheese and Fruit-awesome selection of fine cheeses and fresh fruit!! (we ordered the 18" if available and the were huge!!!)
Mini-Croissant salad sandwiches, tuna, chicken and egg-
Mini-Croissant meat sandwiches complete with condiments
Veggie Tray beautifully arranged with two flavors of hummus...
and an additional fruit tray...The fruit was fresh, sweet, from the cantaloupe, honeydew, berries of all varieties, grapes, watermelon *actually the fruit on the cheese tray most likely was enough fruit however I am eating the melon and berries now so the left overs are being put in smoothies some frozen like the berries and pineapple..etc...
My guests kept asking "where did the food come from?" and it certainly did not "break the bank". Excellent value, Excellent quality!
I would, of course, use this Safeway location if I ever need to cater a large or small gathering as they offer so many different foods to serve beautifully and of great quality. I cannot wait to be able to have the occasions to try more!
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April 2024 by Jenny K
I was just in this Safeway on Friday march 29th. It was early in the morning, so the store was empty, I went up to the self check out (no one else was there). I was running late so asked the girl if she knew the code to the banana, she said to scan it
Which I did, I then asked her if she knew the code to a muffin? Her reply was she is not allowed to give out the codes. They want us to look it up or self. I asked her what if somebody is site, impaired, which she did not respond, I told her this is horrible customer service.
I went to my hair appointment and shared the info with the three ladies in the salon, who were all disgusted to hear about the lack of customer service. After my appointment, I decided to go back and talk to the manager
I spoke to the assistant manager (I don’t remember his name he has a small gauge in earlobe). He told me that definitely checkers are not supposed to give the customers the codes at the self check out. I responded and told him that is bad customer service. I hate the self checkouts anyway. And I also told him I am a flight attendant, and if you walked on my plane and asked for help finding your seat, And I responded with sorry I can’t help you! How bad would that be! shame on this Safeway! Since then I’ve spoken to a manager at another Safeway, who said that is not Safeway rules at all
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March 2024 by Brooke Goossen
I’m not good at doing reviews but the Starbucks at this Safeway deserves one! The barista at Starbucks Dennie was so friendly and provided probably the best service I’ve ever had at a Starbucks. Someone give this girl a raise! She made my morning a good one, thanks!
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January 2024 by Colin R
Good store, great Starbucks. Barista Denny is excellent. Wife and I see her daily. Keep her forever! Thank you!!!
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January 2024 by John Nichols III
I see multiple negative reviews for this location, and with good reason. The customer service is up and down. Sometimes employees are cheerful sometimes they're less friendly. The management needs to put social people on the cashier and bagging stations. The gas station is recommended but the grocery store is hit or miss. CVS down the road is probably better or just go to Walmart. Regarding customer service, the Safeway on McDowell usurps this one.
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December 2023 by Arlene Zanders
Every one is friendly and helpful
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November 2023 by J W
Too high pricesWalmart has the same healthy food for 1/2 the price.
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October 2023 by Baz B
Yesterday morning I saw a employee cleaned the men restroom floor with a black towel and he cleaned outside tables with same towel. Some people
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September 2023 by Chris Redman
Always very clean & stocked. Love the goodies in the bakery ?
9/6/2023
Another successful trip to Safeway ?
Great Staff ? Great Deals ?
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September 2023 by Kim Stubbs
Yummy food
