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December 2023 by David Chandler
Always does a great job, I’ve gotten my car back on the same day every time I’ve brought it in. Very trustworthy shop.
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November 2023 by Nicholas R
The ONLY place I and my family trust for automotive care or repair. TRY THEM TODAY and you will not be disappointed in any fashion, GUARANTEED! Reasonable pricing, kind employees, and amazing service!
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September 2023 by Louis Siani
Reasonable price for the work performed. Eric was very congenial in spite of the amount of cars surrounding his area.To be Work on
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May 2023 by Desiree Dunivin
My sister had her car worked on and now I have to repair what they were supposed to fix after charging her nearly two grand!
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December 2022 by Jon G.
I came to Pavilion Auto Care in June for an oil change, a too large oil drain plug was installed in my oil pan by mistake meaning I needed to repair the oil pan in order to replace the oil again. Pavilion Auto Care took responsibility for the mistake and repaired my oil pan and replaced the oil free of charge. The shop manager handled the situation with honesty and integrity and I will absolutely be returning to their business for future maintenance.
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July 2022 by Diana Kaminski
I was referred here 17 years ago, and I've gone no where else since. I have 4 vehicles and Eric and his team know all of our family and our cars by now. They know every car we've owned or considered buying. I trust them implicitly with our lives, as we rely on them to keep our vehicles safe and on the road. From our 1969 Ford to our 2010 Forerunner, they know their cars foreign and domestic, classic and conventional! They don't have a website, they don't have email, they don't have time to mess around, they are too busy doing what they do best. I almost don't want to praise them this highly because they are over worked. But they always manage to get us in when needed. If you have to schedule an appointment, it means they do good work, so plan ahead for general service/maintenance, it's worth the wait. These guys are awesome! Another benefit is the relationship with the gas station, you can drop off early and pick up late, and pay after hours, so the convenience of their business plan is ingenious for customer service.Services: Transmission
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July 2022 by Nick C.
Eric and team are smart and straightforward and do quality work. Had a issue that could have been a dealer repair taking days but these folks saw the oxygen sensor problem and repaired and replaced easily. Take it to Eric first then you won't need a dealer. Thanks guys
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July 2022 by Karis L.
I'm here in this area often, as Target, my fav movie and other establishments as well as... the best, is that every weekend there's an auto show are in this location. Stopped here for gas and the guys who work here, inside, are always friendly. In and out , no complaints!
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June 2022 by Candy G.
My experience with Pavilions Auto Care has been great. Eric took the time to speak with me, explain to me how he could help me, and charged me a very fair price in a timely turn around time. I am new to the Scottsdale area and so happy I stumbled upon Pavilions Auto Care and the personal attention of Eric. I would highly recommend them, honest, fair price, great work. Not your pertinence big name over priced auto dealer, just your friendly auto mechanic.
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May 2022 by Jessica R.
Great customer service and honest pricing! I'm new to PHX and will be coming here for my auto repair needs. Glad to have found this place!
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April 2022 by Jon H.
If you are looking for honest, straight forward mechanics this place is for you. Eric and his team are absolutely the best group I have ever found in 35+ years of driving. I have been using them for years and have had zero complaints. The best in the business!!
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December 2021 by Koban B.
I had never been here before, I was always a little skeptical because they're attached to a gas station. Shame on me for judging a book by its cover. I had gone to a neighboring "fancier" auto shop for my car stuff before, and had my brake pads fixed. I started to hear a terrible sounds about 2-3 weeks later from my car when I would accelerate. Like metal on metal. Oh no I thought, like come on! This was the 3rd time in 3 months my car would have to go in the only reason I called this place honestly was 1. The reviews were positive yes, but honestly sometimes business owners ask for reviews so you never know. But 2. It opened before the other place. The owner told me to bring my car in, and literally 2-3 hours later called me and said it was just sloppy work from my brake pad change, said they cleaned it out, quick and easy and no charge because it was not labor intense. I know nothing about cars, they could've EASILY charged me something. I was honestly floored by the honesty. Felt like I had taken my car in to the town auto repair shop in a small town where everyone knows each other and helps out. I'll be back 100% for everything car related moving forward (even tho I now live in the Biltmore - this guy feels like he's worth the drive). Thanks again!
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August 2021 by Anke Bernin
FABULOUS! Eric and his great crew "care" about your vehicle.
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August 2021 by Ted Myzwinski
Fantastic only place to go. Great service honest price
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August 2021 by Mark Gilbreath
Great mechanics,,,