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February 2024 by Ava Bringgold
No changing room
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February 2024 by buphelow
The AZ stores are impressively expansive, but there are no fitting rooms and they push the 7 day return period over the PA as a result, though never mention that there are no actual refunds, just in-state store credit. Frustrating for a traveler.
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January 2024 by Shelly J.
All goodwill prices have become so ridiculous. My visits have been few and far between because of this. I also just recently noticed that they no longer allow you to use the dressing rooms.
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January 2024 by Mel
I’d give zero stars if google allowed. Same short Hispanic women yelled at me and my family for LOOKING in the mirror while we tried on coats. LOOKING. IN THE MIRROR. Is not allowed at this store, this is crazy she’s a lunatic psychotic woman. Don’t come here.
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January 2024 by Julia G.
The reviews for this store are evenly dispersed along all the 5 stars., so many varied experiences across the board. This store looks larger and "more upscale" on the exterior, than most Goodwills, which are in lower-end older shopping centers. This store has too many items that don't have prices. Also items that are priced pretty high such as electrical tools, but their rechargeable batteries are always missing, or vacuum cleaner with the brush roller totally missing.. Of course, as with most thrift shops, so many things are priced more than new retail. But the staff here are quite willing to be helpful. Sundays are senior and military 25% discount, but today I got 50% discount,, due to yellow tag this week, so only one discount. I miss the days when all the Goodwills in AZ had 50% off everything in the store every other Saturday. That stopped during Covid and never brought back. To this day, at age 72, I never made more than $21,313 in any year I worked, in my life! I averaged less than $10,000. So I am grateful for Goodwill. I even bought many things to decorate an AirBnB rental, at various Goodwills, and other thrift shops. I can't pass one without going in to see what is a good deal that day. I just purchased a $45 (on Amazon) super light camping table that folds up, and legs retract, to the size of a school 3 ring binder. for $9 with my senior discount, that I found in the front of a Goodwill, by the window. I am so delighted with it, and love doing "show and tell" at each campsite, that I got it for $9.
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December 2023 by Emmie L.
I was yelled at by an older female worker while I was minding my own business. Uncalled for. I'm an avid goodwill shopper but I will no longer support this location.
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December 2023 by Elyse F.
This Goodwill is located in The Pavillion shopping center. Entrance doors look nicer than a typical Goodwill. Interior is similar to any other Goodwill. Children's clothing was a little mixed up. I'm not sure if that was intentional. About 1/3 of the pants in the girl section were boy cut pants. The prices for pants in the girl's section were generally priced less than the pants found in the boy's section. My son found several pairs to purchase. Housewares were organized much better. While I only purchased one item for the department, there was a lot of interesting merchandise to look at. The only place I encountered employees was at the register. The person who checked me out was cheerful. Checkout was quick and easy.
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December 2023 by cheryl arend
Regular shopper here .Tonight, I was trying on a robe. This short hispanic women barked at me to not try clothes on. I said "then I cant purchase clothes" to which she said" BYE"????Really rude. She also would not tell me her name. In addition, she barked at me for glancing at the christmas decor in a huge box they were putting out already priced?This store is about goodwill. This women should not be working around customers .
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December 2023 by Mike
This place is awful. Bought some stuff knowing I wouldn’t need all of it. Asked about returns. She said 30 days with a receipt and you get store credit. So I came back 2 weeks later asked where returns are and the manager asked me to wait at register 5. Proceeded to wait 20 minutes before anyone came over just to tell me I only have 7 days to make a return. Talk about wasting my time and giving me incorrect information. So annoying. I won’t be back here.
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November 2023 by Maria Tresten
How one employee can ruin your whole shopping experience. I've never been treated so rudely in a store. Don't ask if the dressing rooms are open! My friend and I went to see what we could find(plus my friend wanted to inquire about donating alotbof her mother's stuff there, but they were so rude we left the store. Whatever is left from the garage sale will be donated to somewhere else.
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October 2023 by Kenndra Smith
One of the female employees was rude for no reason. Chances are I won't be coming back to this Goodwill.
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August 2023 by Andrew A.
This is my favorite goodwill, and believe me I've been to the vast majority if not all of them. Best selection, fair prices, WELL ORGANIZED (!).
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August 2023 by M B.
This goodwill has absolutely insane prices. There are very few exciting goods to find here, and when you do, they cost more than buying them new. For a moment you'd think I was at Fashion Square by looking at these price tags. Furniture prices here are ABSURD - i understand pricing vintage furniture higher than ikea goods, but nobody is looking to spend $150-$500 on furniture that needs a full restoration investment. Goodwill - please HUMBLE YOURSELF! These are donated goods not worth robbing the community that keeps your doors open. I will take my business to St Vincent De Paul true non-profit thrift stores in the valley, where my funds are actually invested in the betterment of the community and i'm not overcharged for broken goods.
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June 2023 by Nick Dames
Got a new pair of Nikes and a cool purse and a few things for under 20$ clean store and friendly staff
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May 2023 by Cheese R.
I got screamed at for trying on a dress in front of a mirror. (Maybe open the fitting rooms?!!!) I was trying on a dress over my clothes and this older employee like 15 feet away from me goes "MA'AM... EXCUSE ME! You are not to try on clothes *anywhere* on the floor" Like she is doing the absolute most... there was a younger employee literally right next to me who didn't seem to care i was trying ONE dress on. I should've said back what are u gonna do call the cops? But I respect my elders so i shrugged it off and put the dress back on the rack. Everything is over priced anyways. I'm petty so i hope she feels embarrassed for screaming at a random girl at 8pm in a goodwill.
