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October 2024 by Alanah
Sam went above and beyond to help me find the right tool. He even came out to my car to make sure the tool would be a good fit for my new table. As soon as I walked in the door I was greeted and they asked what they could help me find. I am so grateful!
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September 2024 by Sean Minnig
Paul's Ace Hardware has earned my highest recommendation! The employees are incredibly helpful and go out of their way to assist with any questions or needs. Whether you’re looking for specific tools, hardware, or just general advice, the staff here is knowledgeable and always willing to lend a hand. Their friendly attitude makes every visit a pleasant experience. It's clear they care about their customers, and that level of service keeps me coming back.
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September 2024 by Joe Ellis
I've been visiting this hardware store for years. The staff is very helpful and that's what brings me back!
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July 2024 by Griffin Novak
Always excellent customer service and wonderful employees that will go above and beyond to make sure your project goes well.
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July 2024 by Terry Erickson
I regularly shop at ACE Hardware on Scottsdale Road, where there is always an associate to answer my questions and they go above and beyond to help the customers
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July 2024 by Brandon
**⭐⭐⭐⭐⭐**
I had a fantastic experience here. The service was top-notch—fast, friendly, and incredibly helpful. One thing I love about this store is that it's never overcrowded, so I can browse the aisles at my own pace, enjoying all the new gadgets and tools they have on display.
Their selection is impressive for a small, family-owned business, and while the prices might be a bit higher than big-box stores, I don't mind paying a little extra to support local businesses.
I visited the store because I needed a Kwikset SmartKey re-key tool for a new doorknob and lock I bought. Right away, an employee complimented my French bulldog, which was a nice touch. Though he wasn't initially familiar with my specific request, he was incredibly kind and eager to help. He quickly called over "the Key Guy," who was nothing short of a five-star general in his field.
The Key Guy was knowledgeable, patient, and made sure I fully understood the process. His expertise and clear explanations made all the difference. I regret not catching his name, but anyone who knows Paul’s Ace Hardware will recognize who I'm talking about—this guy deserves a raise!
Thanks to the great team at Paul’s Ace Hardware, I'll definitely be back. Their exceptional service and welcoming atmosphere make them my go-to hardware store.
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July 2024 by Patrick Augustine
I come to this store frequently. However this is the second time coming to the store and feeling unwanted. I came in 30 min before closing. The entire staff of 6 employees bombarded me with what can we help you with. I polite in saying I know what I'm looking for and I will be real quick. The employees decided to mock me. I ignored it and was done with my purchase. They continued to stare at me by walking out of the store and stare at me by my car as if I were a criminal. Bad vibes
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July 2024 by Tebra Marcinek
The lady with the green hair who is the cashier is the rudest person. She isn't friendly at all and has no business at the register. They also never have what their website claims to have.
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May 2024 by Patricia Wahl
They have the most helpful and knowledgeable staff.
Again a great experience.
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March 2024 by Chuck McCracken
Was looking for repairs on a small glass window. They have a "Fix It Dept".....he reported that they CAN fix it.....a week later I returned and repairs were Great & a Low Price, too ! Go to These Guys---super nice people !
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February 2024 by Elizabeth Adelina
This place is awesome! The people here are so friendly and helpful. It’s the warmest feeling stepping into this location. I’m never going anywhere else! Ten out of ten I recommend. (Shout out to Steve for the help)
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January 2024 by James Abel
Management is inconsiderate of people who try to get cardboard from the trash things can escalate for management of this location will break your mirror off your vehicle over cardboard considering their trash is not locked they should lock their trash
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January 2024 by Joyce Ritter
Management is inconsiderate of people who try to get cardboard from the trash things can escalate for management of this location will break your mirror off your vehicle over cardboard considering their trash is not locked they should lock their trash
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January 2024 by Jack Crews
I wish I had something good to say but on the night of December 28th I was rushing to get to the post office to ship my items for eBay and did not have the right size boxes so in order to save money like I normally do I went to your trash can as you guys get rid of many size boxes and I was confronted by one of your managers and I get the point trash diving is not allowed but I was going trying reasoning with them and then I guess the head manager for the evening not sure of his name came out and started being belligerent said he was going to call the cops over some cardboard I said go ahead things escalated he pushed my truck door I pushed it back then he proceeded to break my mirror with his fist over some cardboard I would think of stuff escalates like that over your trash I figured you would put a lock on it or at least post signs on the trash cans which there isn't that I could see nor are they locked after I get the police report I will update with the name and I do think he should cover the cost of my mirror and I do not think this qualifies as a helpful hardware folk so next thing I will be doing is contacting Ace hardware corporate as I think they would like to review the video to see how fast things escalated over some cardboard if you want to prove stuff happen the way it did I asked you to please post your video to YouTube to show who's right and who's wrong the ball is in your Park so I'm going to tell as many people as I know my side of the story if they agree with meThey might leave the same review any future review regarding sustainable future that's just another person I told there is no reason why you can't post the video to YouTube thanks and have a great day PS people come and go feedback last a lifetime
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December 2023 by S Y
It's a pretty decent harder store.