-
March 2024 by Mark Barksdale
Consistent, accurate, fast, friendly. Been this way for years too. Best Papa John's I've ever been to.
-
February 2024 by Andrew Alles
Outsourced delivery to DoorDash, with disastrous results - they don’t get any instructions you include with the order so prepare to play phone tag with your
-
January 2024 by Josh Merchant
Good pizza. A little pricey though.
-
December 2023 by Brent Boling
The delivery was 10 minutes late. Drove right past me with details on where the unit was. Came back around and parked and ignored me calling to him and didn't see the BIG number on the building and when he finally does come past me he gives me nothing but attitude that he doesn't have time for this.Really, he doesn't have time. Last time I use this if any Pappa John's.Stay away from this location if you feel like using this chain.
-
November 2023 by Minda Thomas
I don't really care for their pizza sauce but I sure love their
-
November 2023 by Opal George
Did not like their version of 'Hot Wings "... Undercooked. I did not say I wanted my wings rubbery. I'll go for those jalapeno bits!!!
-
November 2023 by Derek Lucas
Worst PJ's experience ever! I ordered online, and an hour later got a call from another PJ's location saying I was not in their delivery area. I explained I ordered from the one 5 minutes from me, so idk how it went to their store. Called the local location and the person who answered the phone couldn't take my order bc their system was not working. I won't be ordering from PJ's any time soon.
-
October 2023 by Jill H Remington
Fountain Hills location is Pick up only . No curbside service. Clean store. Order ahead and pick up from large tray racks with your name on the pizza’s. Very fast and convenient. Parking spaces are limited but seem to always be available. Mediterranean salad ver good.Vegetarian options: Gourmet Vegetable Pizza very good.Parking: Limited parking but always seems available.
-
October 2023 by Celeste
Delivery was quick and food was hot! I highly recommend. This is the best pizza imo.
-
July 2023 by Chuck F.
After placing my on-line order and waiting over 90 minutes, I called this location (Via Linda and FLW, Scottsdale) and a woman answered the phone. I asked where my food was and she stated Door-Dash had delivered it a long time ago. My family and I were home with two dogs that go nuts when someone comes to the front door. The dogs did nothing.After I told this woman that being "inconvenienced" was an understatement, she told me she didn't like my attitude and said they would refund my 90 bucks. I told her what I thought of both her, and Papa Johns, and hung up. I went to my front door and saw four Papa John's boxes thrown on my front door mat. At no time did DoorDash knock or ring my doorbell, they simply left the boxes at the front door for ants to get into all the boxes, onto my kitchen counter and ultimately my kitchen table. The meal was ruined and my wife then took the boxes filled with ants back to this Papa Johns location. There she met the rude woman referred to above that copped an attitude immediately and started complaining about how they don't have any drivers. There was a Papa Johns delivery car out front and a 60ish something guy was then identified as the driver that couldn't deliver 60 pizzas that had been ordered. I had called her back earlier. after this same woman left me a voice message about not having a certain desert requested by my daughter. During that conversation, I was never told DoorDash was being utilized, nor did this woman ever tell me they were running late. My past experience with DoorDash has been dismal at best and there is no way I would've allowed DoorDash to pick up my food and deliver it from Papa Johns to my family. I would have gone to pick it up.This entire experience, which includes the incredibly poor attitude displayed by the Manager on duty, who clearly had no customer service training whatsoever, will keep me from spending a penny at Papa Johns or DoorDash in the future.
-
June 2023 by Scott Lee
The manager is always on top of everything he is a hard working
-
May 2023 by Calvin Hart
I just almost got killed by a delivery driver told the manager and over hear both of them laughing as I left the store. Obviously my life matters very little when delivering a pizza on time.
-
May 2023 by Jon Deneweth
Do not let the stars fool you! Everyone inside the store is great but If you try calling to place your order by the one for all phone number you might find they completely order the wrong pizza. The guy who answered the phone spoke another language from another country and said they had a type of pizza that they did not have in store. We went to the store they were wonderful about it and could do nothing about the guy on the phone because he is in another country had to wait for a new pizza to be made because it was completely different than the one my wife wanted ?
-
May 2023 by tripp larsen
The management staff knows that there is a disconnect with their overseas ordering system. They will not refund you even though you waited over an hour for food that's not coming your way.I have been a gm at other papa johns across the country and will say that they over charge for their extras ( garlic sauce and pepponchi peppers) and that they could care less about the customer experience. As a loyal papa johns supporter please avoid this store.
-
April 2023 by Jake Sheafer
This store regularly closes before the hours listed on Google. Today I place a take out order via phone. Their call center processed the order. When I arrived there was a cardboard sign on the door that said “close”. The lights were dimmed but there was a person inside looking at me and ignored me when I knocked. This location in particular is poorly managed. I had the same thing happens a few a weeks ago. I likely won’t go back. It surprising Pizza Hut HQ allows them to stay open under the same franchisee.
